Yes or No, Should we process or even ATTEMPT to place the order if the customer mentions that the online website said they were blacklisted ?

IBOTs, For incoming call with customer's name on the dialer, can we or can we not call customer by their first OR last name without verifying?

Since we shut down all Male Enhancement supplement, where should we direct customers who wants to place an order for Prostastream ?

For VMs/missed calls we receive that has an order placed already, do we still need to call the customer back ? Yes or No?

Select the correct affiliate tagging. For orders with multiple notation from customer service team?

Select the correct affiliate tagging. For orders with multiple notation from an OB agent but without an OB footnote?

Select the correct affiliate tagging. For orders with multiple Invoice Sent by an OB agent but without an OB footnote?

Select the correct affiliate tagging. For orders with multiple OB footnote but without a "sched cb" notation?

Select the correct affiliate tagging. For orders with multiple footnote by an IBOT agent?

Select the correct affiliate tagging. For orders without an OB footnote but has a "sched cb" note by an IBOT agent?

Select all that apply. What are the information we always need to complete on a customer's account after placing an order?

True or false, We can repeat the expiration date to the customer for verification as long as the customer provided it to you first.

Under which campaign can we only use personal stories involving our relatives?

With the changes made in our QA Call monitoring Form, what should we do if we receive a call and the dialer pop up shows "Undefined" ? Select all that apply.