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B. Administration Unidad 1

Total questions: 30

Worksheet time: 25mins

Name
Class
Date
1.

The objective of the administration or management.

a)

Business control.

b)

Achieve the objectives and goals of the organization.

c)

To keep circular flow of income

d)

To have clients

2.

All companies must convert resources (labor, materials, money, information, and so forth) into goods or services. This functional area is also responsible for ensuring that products are of high quality.

a)

Accounting

b)

Management.

c)

Marketing

d)

Operations.

3.

It is any activity that provides goods or services to consumers for the purpose of making a profit.

a)

Teamwork.

b)

Human resources.

c)

Nonprofit organization.

d)

Business.

4.

It is a term most often used to describe business operations.  It's the co-ordination of all resources of an organization through the process of planning, organizing, directing and controlling in order to attain objectives . It is the direction or guidance of people towards organizational goals and objectives

a)

Administration

b)

Management

c)

Business

d)

Leading

5.

Why Administration and Management are sometimes used synonymously?

4 lines
6.

It is the order of the steps or stages of the administration process.

a)

Organizing, leading, planning, controlling.

b)

Planning, organizing, leading, and controlling.

c)

Leading, controlling, organizing, planning.

d)

Planning, leading, organizing, controlling.

7.

Choose the main external forces, that you must consider in your company.

1) Government. 2) Economy. 3) Marketing, 4) Consumer trends. 5) Corporate citizenship.

a)

2 3, 4, 5.

b)

1, 2, 4, 5.

c)

1, 2, 3, 4.

d)

1,2, 3, 5.

8.

Consists of everything that a company does to identify customers’ needs and design products to meet those needs. Develop the benefits and features of products, including price and quality. They also decide on the best method of delivering products and the best means of promoting them to attract and keep customers

a)

Accounting

b)

Management.

c)

Marketing.

d)

Operations.

9.

Characteristics of the administrative process

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10.

Process of systematically arranging and coordinating the human and material resources available to any organization for the main purpose of achieving stipulated goals of that organization.

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

11.

Difference between the revenue that a company brings in from selling goods and services and the costs of generating this revenue.

a)

Income

b)

Goal

c)

Revenue

d)

Profit

12.

Some organizations are not set up to make profits. Many are established to provide social or educational services. Such not-for-profit (or nonprofit) organizations.

a)

Trade

b)

Business

c)

Nonprofit organizations.

d)

Social service.

13.

This functional area measures, summarizes, and communicates financial and managerial information and advice other managers on financial matters. There are two. Financial, who prepare financial statements to help users, both inside and outside the organization, assess the financial strength of the company. Managerial who prepare information, such as reports on the cost of materials used in the production process, for internal use only

a)

Accounting.

b)

Management.

c)

Marketing.

d)

Operations.

14.

This stage involves ensuring that performance does not deviate from standards.

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

15.

Notoriety and image of the product, attracting new customers, recovering lost customers, achieve greater territorial coverage, achieve greater rotation of a product, build customer loyalty, are examples of (a)   objectives

16.

Financial statements, sales reports, production results, customer satisfaction, and formal performance appraisals, can help us to:

a)

Position the product or service in the market

b)

Achieve objectives.

c)

Measure performance

d)

Organize the tasks.

17.

It is the function of management that involves developing an organizational structure and allocating human resources to ensure the accomplishment of objectives.

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

18.

It is the setup of the functions of a company, per command and importance.

a)

Hierarchy

b)

Departmentalization.

c)

Protocol

d)

Communication

19.

When a business is being started, it’s generally the ___________ who polish the business idea and bring together the resources (money and people) needed to turn the idea into a business.

4 lines
20.

Managers, who are responsible for overall performance

a)

Top managers

b)

Middle managers

c)

Shareholders.

d)

First line managers

21.

The goal of any business is to satisfy the needs of its_______________.

a)

Employees.

b)

Owners

c)

Shareholders

d)

Customers

22.

These are alternatives or courses of action that show the ways and resources that must be used to achieve what is planned.

a)

Ability

b)

Training

c)

Strategies.

d)

Organizing.

23.

Involves planning for, organizing, staffing, directing, and controlling a company’s resources so that it can achieve its goals. It is also responsible for the work performance of other people

a)

Finance.

b)

Management.

c)

Marketing.

d)

Operations

24.

The name that received the series of steps or elements, to achieve a goal.

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25.

Represent the result of what the company wants to achieve, can be specific, general, and quantitative.

a)

Values

b)

Policies.

c)

Objectives.

d)

Vision.

26.

Name of the process that begins with specialization, dividing necessary tasks into jobs; the principle of grouping jobs into units

a)

Organization manual.

b)

Departmentalization.

c)

Organizational structure.

d)

Hierarchy.

27.

A management plan should include a contingency plan if certain aspects of the master plan prove to be unattainable.

a)

Identify Alternative Courses of Action

b)

Establish Goal-Related Tasks.

c)

Stablish evaluation methods.

d)

Create Assignments and Timeline

28.

Coordinate the activities identified in the planning process among individuals, departments, or other units and allocate the resources needed to perform them.

a)

Owners.

b)

Customers.

c)

Employees.

d)

Managers

29.

This external force is how a company exercises its rights, obligations, privileges, and overall corporate responsibility within our local and global environments. It is defined by how well companies responsibly manage not only their financial performance but also their environmental and social impact.

a)

Government.

b)

Economy. c

c)

Consumer trends.

d)

Corporate citizenship

30.

Planning (also called forethought) is the process of thinking about and organizing the activities required to achieve a desired goal. It involves the creation and maintenance of a plan. planning is a fundamental property of intelligent behavior.

a) True

b) False

Why?___

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