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NC Planner

Total questions: 9

Worksheet time: 12mins

Name
Class
Date
1.

What are the resource for SM to use to plan for NC task?

a)

SM Daily record

Duty Roster

b)

SM monthly planning/ Weekly planning

c)

SM Approach / Dimensions

d)

Store walk thru

2.

What are the tools for SM to use to assign for NC

a)

Duty Roster/ Daily record

b)

LST/ Deployment

c)

Create a file to match with store needed and easier to use

d)

SM Assign though Viber

3.

When should you do NC plan to determine the necessary NC needs for the week?

4 lines
4.

How many step to create NC Planner?

a)

4

b)

6

c)

8

d)

5

5.

What is categories of Non - Coverage ?

a)

Administrative task/Inventory management/ Promotional Activities

b)

Administrative task/Cleaning/ Promotional Activities

c)

Promotional Activities/Cleaning/Inventory Management

d)

Administrative task/Cleaning task/Inventory management/ Promotional Activities

6.

What is support tool to NC Planner?

a)

Daily record book/Duty Roster

b)

SM Calendar/Daily Record book

c)

Duty Roster

d)

SM Calendar/Daily record book/Duty Roster

7.

What is the benefit of NC Planner?

a)

Effective Labor management, IPLH increasing & meet target

b)

Store has time budget to prepare for inventory management,cleanliness to create customer experience

c)

SM has time to reflect partner performance, reflect store environment

d)

All correct

8.

What is procedure to request more NC hours if your store have specific customization?

a)

Store manager reach out to DM to request more Non-coverages hours

b)

DM review and approve request for additional NC hours

c)

Successful requests should be reverted to the OMs, Ops Services team

d)

Schedule more NC hour

9.

What is the budget for NC task in our market

a)

6%

b)

7% Vs 28hours

c)

Depends on store volume

d)

7% Vs 28 hours but can use more by DM approval