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WorksheetsITVET - Documentation, Maintenance, Registration & Hazards
Total questions: 10
Worksheet time: 20mins
RIU documentation sections. Choose which sections should be included in the documentation. Choose 2
-Reason for the RIU
-Solution proposed
-changing of components
-registering of components
-Signatories and dates
-Actual implementation
It is important to document an installation for the following main reasons:
-Record keeping of work done
-Reference point for troubleshooting
-Warranties of any components
-Completed test plan
-to check the prices of the components
-to record the serial numbers
-to print the documents in one file
Why should computer maintenance take place? Choose 3
•Keeping the computers in a good state of repair,
-keeping computers clean so they don't consume excess electricity
•Keep the computer system working according to the changing user needs,
-to keep them up to date with the latest operating system
•Reduce chances of costly repairs.
There are 4 types of computer maintenance. Choose 4.
Preventative
Formative
Corrective
Perfective
Adaptive
DEFINE PRODUCT REGISTRATION
Registering your computer online
Inform manufacturer of the product
installed together with your details
Buying an original product
IDENTIFY THE METHODS OF REGISTERING PRODUCTS.
List the 2 methods - with a comma ( , ) in between
(a)
LIST THE ADVANTAGES OF REGISTERING PRODUCTS.
Choose 2
hardware & software updates and technical assistance
extended warranty for products bought
free products, 24 hour assistance
proof of purchase, service level agreement, promotional offers.
IDENTIFY HAZARDS IN
AN IT ENVIRONMENT. Choose 3
high voltage, high electrostatic energy,
high magnetism, sharp objects, trailing cables
chemicals and liquids on the workspace
lifting heavy objects, precarious positioning of equipment
LIST RISKS THAT MIGHT ARISE FROM HAZARDS IN
AN IT ENVIRONMENT. Choose 2.
death, medical emergencies
refunding of broken equipment, long sick leave
physical damage to equipment
electrostatic discharge
data loss
Data corruption
human injuries
tripping
electrocution
OUTLINE PRECAUTIONS
TO MINIMIZE POTENTIAL RISKS. Choose 3
ergonomics, no trailing cables, wear adequate clothing
use anti-static equipment, use appropriate tools,
wear gloves and hat
keep first aid kit handy
backups, firefighting equipment and procedures.
