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WorksheetsSupply Chain Management
Total questions: 30
Worksheet time: 15mins
A business' supply chain includes __________________
all companies involved in the upstream flow
all companies involved in the downstream flow
all processes from raw materials to consumption
All of the Above
The first stage of the supply chain management flow is called _________
Manufacture
Raw Materials
Season 1
Suppliers
The middle stage of the supply chain management flow is called _________
Manufacture
Raw Materials
Product Bridge
Suppliers
The final stage of the supply chain management flow is called _________
Consumer
Customer
Destruction
Recycling
Reverse logistics is required because
Goods are defective
Goods are unsold
The customer simply change their minds
All of above
6. Which of the following is not a part of supply chain management system?
Supplier
Information Flow
Distributor
competitor
A supply chain is made up of a series of processes that involve an input, a _______, and an output.
Shipment
Supplier
Customer
Transformation
What does supply chain refer to?
The stages goods and services go through from their source to the end consumer
The process of transporting a product from one location to another
The process of getting a good or service from a warehouse to the end customer
What are raw materials?
Completed products that are ready for sale
Ingredients used to make a food before it is cooked
The materials used to produce goods.
Two or more parties linked by a flow of resources (typically material, information, and money).
Purchasing
Logisctics
Supply management
Supply chain
Supply chain management is the organization of supply chain activities, it maximizes customer value, and ______ _____?
customer relations
fleet support
bottom line
competitive advantage
Using a "supply chain strategy" usually means...
it is a linked set of multiple organizations; not just one
there is less money involved
foreign workers are in demand
globalization is off the table
A critical outcome of the supply chain is to deliver
profits
the right product to the right place
cost/value
on management's expectations
Production and quality control, are the scope activity of ...
Operation and Production Division
Research and Development Division
Marketing Division
Procurement Division
Decision in supply chain management ...
Strategy of transportation
Payment process (cash or credit)
Supplier enggaging
all is correct
Backward integration is supply chain strategy on ...
Production
Supplier
Financing
Marketing
One of supply chain strategy objective is ...
Produce a lot of product
Good relation with supplier
Supplier performance quality
High quality of product
One of key issue in service design is degree of variation in service requirement.
True
False
Cozy feeling in restaurant is component aspect from ...
Supporting facilities
Facilitating goods
Explicit services
Implicit services
There are two key of service element, facilitating and enhancing element. Facilitating element are .... , except ...
Safekeeping
Information
Billing
Order-taking
Order fulfilment performance can be measured from percent of incomplete orders shipped.
True
False
Customer relationship performance can be measured from time to complete the order placement process.
True
False
Supplier relationship performance can be measured from lead time order delivery by a supplier.
True
False
Characteristic of services product, except ...
Intangible
User participation
Highly perishable and time element
Produced before consumed
Professional appointment for reservation and check-in is an example of ...
Order-taking
Information
Payment
Billing
Design services represented by ...
Both tangible and intangible performance
Competitor strategy
Market Condition
Number of competitor
Service system with face-to-face total customisation will impact
Low operation cost
High operation cost
Moderate customer contact
Low sales opportunity
A form of product that consists of activities, benefits, or satisfactions offered for sale that are essentially intangible and do not result in the ownership of anything, is definition of ...
Product
Service
Material
Work in Process Product
Product or service character that has to be better than competitors, except ...
Durable
Cost
Different
Response time
The supply chain manages the flow of ..., except.
Material
Information
Labor
Money
