WorksheetsBPO1 QUIZ NO. 3
Total questions: 10
Worksheet time: 4mins
Letterhead or Return Address may be designed and printed by a professional printer; they may be prepared with a template that comes with a word processing program
TRUE
FALSE
MAYBE
NONE OF THESE
Inside address includes the following:•
Room number, apartment number, suite number(if applicable)
True
False
Maybe
None of these
the address of the person writing the letter
Return Adress
Inside Adress
Heading
None of these
Dr. Mildred E. Griggs or Mildred E. Griggs, M.D
Correct
Incorrect
Maybe
None of these
is a parting phrase that indicates that the message has ended
Complimentary Close
Inside Address
Body
Signature Line
Notes anything that is included in the envelope with the letter
Copy Notation
Enclosure Notation
Blind Carbon Copy
Identification initials
If you want the addressee of your letter to know you are sending a copy to someone,
Copy Notation
Enclosure Notation
Blind Carbon Copy
Identification initials
It enables the reader to know at a glance what the letter is about.
Attention Line
Subject Line
Inside Address
Body
Adapt the message to the reader in substance, in language, and in tone
I attitude
You Attitude
Courtesy
Good attitude
•used when it is important that the letter be read immediately by the most qualified to take care of it.
Attention Line
Subject Line
Regarding line
Inside Address
