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Prior Authorization

Total questions: 5

Worksheet time: 3mins

Name
Class
Date
1.

What is article number for "How do I request a prior authorization for my medication?"

a)

12443

b)

12442

c)

12434

d)

12424

2.

How can a Prior Authorization be requested?

b)

Send fax to the Doctor

c)

Verbal Prior Authorization

3.

What does rejection code 75 means?

a)

Medication is approve

b)

Medication its cover under the plan but PA it's need it

c)

Medication is not cover under the plan

d)

Medication requires to be approve

4.

What does rejection 70 means?

a)

This means customer need to call his doctor

b)

This means the medication is not cover

c)

This means product its not cover under the plan but Cigna offers a coverage review.

d)

This means the customer has to change medication

5.

What are the prior authorization processing times?

a)

Standard request: Up to 5 business days

Urgent request: Up to 72 hrs

b)

Standard request: Up to 10 business days

Urgent request: Up to 48 hrs

c)

Standard request: Up to 14 business days

Urgent request: Up to 24 hrs

d)

Standard request: Up to 6 business days

Urgent request: Up to 78 hrs