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Business writing - vocabulary & rules

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

When writing a business e-mail, it is always good to specify

a)

The date

b)

The subject

c)

The BCC

d)

Your telephone number

2.

If you write an e-mail or make a telephone call to get information you are making an...

(a)  

3.

If you want to be polite when writing an e-mail you should...

a)

write everything in capital letters

b)

avoid using capital letters when not necessary

c)

always use capital letters if something is very important

d)

always use abbreviations

4.

What is this symbol called?

a)

Dot

b)

Hen

c)

Snail

d)

At

5.

If you want to buy furniture, you can go to...

a)

McDonald's

b)

Conad

c)

Ikea

d)

Tecnocasa

6.

Formal writing is

a)

More professional and less personal

b)

Done through texts and social media

c)

Casual and spontaneous

d)

Not important

7.

Which one of the following is NOT related to the letter of enquiry

a)

Dear Sir

b)

Dear Madam

c)

Yours lovingly

d)

Yours sincerly

8.

Letter of enquiry is about _____________

a)

Giving some information

b)

Seeking some information

c)

Revealing our programs

d)

Asking some secrets

9.

If we write a letter of enquiry, we expect

a)

a reply

b)

an apology

c)

both a reply and an apology

d)

nothing

10.

If something is in stock, it means it is...

a)

don't available

b)

availability

c)

not available

d)

available