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Worksheets

ITF 2022

Total questions: 75

Worksheet time: 38mins

Name
Class
Date
1.

1. Which of the following is the BEST option for sharing credentials with another user? 

a)

Email

b)

Phone call 

c)

Password manager 

d)

Text message 

2.

2. Which of the following would be the MOST appropriate storage type for a file server if cost is important? 

a)

SSD

b)

USB

c)

RAM

d)

HDD

3.

3. While troubleshooting, a technician is in the process of confirming the root cause of the issue, in which of the following steps is the technician? 

a)

Establish a theory 

b)

Test the theory 

c)

Create a plan of action 

d)

Identify the problem 

4.

4. Which of the following language types is MOST associated with the end user's dynamic interactivity on a web page? 

a)

Compiled 

b)

Markup

c)

Scripting 

d)

Query 

5.

5. A student has been given a networking assignment wherein the student is asked to create an ACL. Which of the following devices should the student use? 

a)

Modem 

b)

Firewall

c)

Switch

d)

Access point 

6.

6. A user wants to ensure no information regarding web browsing sessions is stored on the company computer. Which of the following is the BEST solution? 

a)

Clear cookies and cache 

b)

Use private browsing 

c)

Delete history 

d)

Change default browser 

7.

7. A user wants to ensure port 3389 is open for remote desktop on a PC. Which of the following best describes where the user should verify the port is open? 

a)

Antivirus

b)

Anti-malware 

c)

Boot manager 

d)

Host firewall 

8.

8. Which of the following language types would MOST likely be used within a database client? 

a)

Markup

b)

Query

c)

Scripting

d)

Compiled

9.

9. A company has a utility that backs up data from hard drives to backup tapes. The utility must run once a week. Which of the following BEST describes this activity? 

a)

Disk Manager

b)

Task scheduler

c)

Access Control

d)

Device control

10.

10. Which of the following can be used to create a copy of a database? 

a)

Backup 

b)

Alter 

c)

Create 

d)

Select

11.

11. Which of the following is a primary function of the OS? 

a)

Managing devices 

b)

Providing physical connections to devices 

c)

Controlling system cooling 

d)

Selecting the drive boot sequence 

12.

12. Which of the following basic computing functions is BEST described when a sensor on a PC motherboard is queried for current temperature? 

a)

Output

b)

Storage

c)

Input

d)

Processing

13.

13. Which of the following BEST stores and quickly sorts terabytes of data?

a)

Flat file

b)

Spreadsheet

c)

Flash drive

d)

Database

14.

14. Which of the following would be MOST appropriate to connect a VoIP phone to a network? 

a)

RJ45

b)

HDMI

c)

RF

d)

USB

15.

15. Which of the following is used to translate a website name that is typed into a browser to its IP address? 

a)

DHCP

b)

MAC

c)

DNS

d)

HTTP

16.

16. Which of the following is correct regarding 802.11 wireless networks? 

a)

A 5.0 GHz system would have less speed and less distance 

b)

A 2.4 GHz system would have more speed but less distance 

c)

A 2.4 GHz system would have less speed and less distance 

d)

A 5.0 GHz system would have more speed but less distance

17.

17. A user needs to move sensitive data electronically from one location to another. Which of the following would be the BEST method for accomplishing this task? 

a)

POP3

b)

HTTP

c)

SFTP

d)

SMTP

18.

18. Which of the following characteristics do C++ and C# have in common?

a)

Scripting languages 

b)

Markup languages 

c)

Query languages 

d)

Compiled languages 

19.

19. For which of the following is a hypervisor used? 

a)

Virtual machines 

b)

Physical servers 

c)

Workstations 

d)

Embedded OS 

20.

20. Which of the following computing components is responsible for performing calculations? 

a)

GPU 

b)

RAM 

c)

SSD

d)

BIOS 

21.

21. Which of the following software types is MOST likely to be used when creating a slideshow of images? 

a)

Visual diagramming software 

b)

Presentation software 

c)

Program management software 

d)

Instant messaging software 

22.

22. Which of the following is the MOST likely result from increasing a computer's RAM?

a)

Faster response when opening programs 

b)

Ability to store more data 

c)

Faster network communications

d)

Increase in video resolution 

23.

23. Joe, a user, has just had high speed internet installed at his home using a modem and an existing telephone line. Which of the following types of Internet service did Joe have? 

a)

DSL

b)

Fiber optic

c)

Cable

d)

Satellite

24.

24. When writing the logic for a program, which of the following symbols is used in a flowchart to represent a decision? 

a)

Rectangle

b)

Triangle

c)

Diamond

d)

Square

25.

25. Ann, a user, updates the drivers for a webcam on a computer, but the update fails. The webcam is not working anymore. Ann should: 

a)

Roll back the driver 

b)

Replace the video card drivers 

c)

Try to update again 

d)

Rest the PC 

26.

26. An accountant wants to calculate yearly interest rates. Which of the following is the BEST choice? 

a)

Presentation software 

b)

Visual diagramming software 

c)

Word processing software 

d)

Spreadsheet software 

27.

26. Which of the following would BEST be used to provide meaningful reporting? 

a)

Data correlation 

b)

Intellectual property 

c)

Data representation

d)

Asset management 

28.

27. All employees of an organization are required to sign a document that states they will not discuss processes used for their job. Which of the following is this an example of? 

a)

Complex password policy 

b)

Non-disclosure agreement 

c)

Software installation standard

d)

Physical security procedure 

29.

28. Which of the following is an advantage of using a database instead of a flat file to store data? 

a)

Data persistence 

b)

Scalability 

c)

Formulas 

d)

Rows and columns

30.

29. In a one tier application, which of the following describes where data would be stored? 

a)

Locally 

b)

Cloud 

c)

Server 

d)

Network 

31.

30. Which of the following is a limitation of a cloud-hosted solution? 

a)

Internet access is required

b)

The bandwidth is decreased

c)

More RAM is required 

d)

Local storage requirements are increased 

32.

31. A technician has been asked to install a printer that supports the plug-and-play feature. Which of the following should the technician install? 

a)

Drivers 

b)

USB 

c)

Parallel 

d)

RJ45

33.

32. Which of the following operating system components is MOST involved with deciding when applications are able to consume resources? 

a)

Disk management 

b)

Device management 

c)

Process scheduler 

d)

Hardware driver 

34.

33. A call center representative receives a call from a customer regarding account information. The customer does not know the account number and incorrectly answers security questions. Which of the following is this MOST likely an example of? 

a)

Snooping 

b)

Social engineering

c)

Eavesdropping 

d)

Wiretapping 

35.

34. An attacker cuts the communication lines leading into a business. This is an example of which of the following concepts? 

a)

Confidentiality concerns 

b)

Authorization concerns 

c)

Integrity concerns 

d)

Availability concerns 

36.

35. Which of the following describes a database structure that uses a table-based format to take advantage of common traits between data elements? 

a)

Flat 

b)

Relational 

c)

Hierarchy 

d)

Network

37.

36. Which of the following encryption types would MOST commonly be used for Internet-based financial transactions? 

a)

HTTPS

b)

VPN

c)

FILE-LEVEL

d)

DISK-LEVEL

38.

37. A computer is connected to a local network, and it receives an address from a server on that network. Which of the following was received? 

a)

MAC address

b)

Static address

c)

Loopback address

d)

IP address

39.

38. Which of the following would best help an end user organize and secure personal credentials?

a)

Passwords in a spreadsheet 

b)

Passwords in an email

c)

Password manager 

d)

Password database

40.

39. Which of the following data types is MOST likely used when storing numbers that contain a decimal point? 

a)

Floats 

b)

Booleans 

c)

Integers 

d)

Strings 

41.

40. A company is looking for a product that can store terabytes of information and allows its employees to search and modify the information concurrently. Which of the following would best suit the companies needs? 

a)

Spreadsheets 

b)

Database 

c)

File server

d)

Flat files 

42.

41. Which of the following describes a formal application to protect a unique concept, design, or process? 

a)

Patent 

b)

Copyright 

c)

Program 

d)

Trademark 

43.

42. A user's credentials on a shopping website have been compromised. Which of the following best practices could have been utilized to keep the attackers from logging into other websites with the same credentials?

a)

Password complexity 

b)

Password length 

c)

Password history 

d)

Password reuse 

44.

43. A bank teller's computer is situated so that customers waiting in line can see the screen. This is an example of: 

a)

Confidentiality concern 

b)

Availability concern 

c)

Integrity concern 

d)

Accounting concern  

45.

44. A development team is creating an application that allows users to simultaneously read and write data. A designer is tasked with identifying the most appropriate solution. Which of the following database features should the designer use? 

a)

Locking 

b)

Concurrency 

c)

Resiliency 

d)

Scalability 

46.

45. Which of the following allows for creating symbols using hexadecimal characters?

a)

ASCII 

b)

Integers 

c)

Binary 

d)

Decimal 

47.

46. An end user calls the help desk, and the help desk technician asks the user to verify that the power cord is plugged in, the power button is on, and the computer monitor is turned on. Which of the following troubleshooting methodologies is this? 

a)

Establish a plan 

b)

Test a theory 

c)

Duplicate the problem 

d)

Question the obvious 

48.

47. Which of the following notational systems is generally associated with 128 characters? 

a)

Unicode 

b)

ASCII 

c)

Binary 

d)

Hexadecimal 

49.

48. Which of the following is a unit of processor speed? 

a)

MB 

b)

Kbps 

c)

Byte 

d)

GHz

50.

49. A technician recently set up a new device. The technician opened a web browser on the computer and configured the settings on the new device. Which of the following installation types did the technician do? 

a)

IP-based 

b)

Plug and play 

c)

Driver 

d)

Automated

51.

50. A developer is creating an application on one server that stores the database and the web-based interface. If a user connects to this application from a client on a workstation, which of the following application architecture methods will be used? 

a)

ONE TIER

b)

TWO TIER

c)

THREE TIER

d)

FOUR TIER

52.

51. Which of the following should be considered when implementing a disaster recovery plan? 

a)

Data restoration 

b)

Fault tolerance 

c)

OS Backups 

d)

Power redundancy 

53.

52. A user notices low disk space on a workstation. Which of the following filesystem features should the user enable? 

a)

Compression 

b)

Encryption 

c)

Journaling 

d)

Permissions 

54.

53. Which of the following operating system tasks would cause a file page to grow? 

a)

CPU management 

b)

Memory management 

c)

Bootloader management 

d)

Device management 

55.

54. Which of the following computing devices would MOST likely have planned downtime for patching? 

a)

Tablets 

b)

Servers 

c)

Workstations 

d)

Laptops

56.

55. A contractor has developed a new program for a manufacturing company. which of the following should the company file? 

a)

Trademark 

b)

Non-compete

c)

Non-disclosure agreements

d)

Copyright 

57.

56. A technician is installing a new hard drive in a server and uses disk management to format the drive. Disk management is an example of a: 

a)

Thread 

b)

Task 

c)

Utility 

d)

Driver 

58.

57. A database administrator wants to add a table to an existing database. Which of the following commands is the administrator MOST likely to use?

a)

CREATE

b)

UPDATE

c)

ALTER

d)

SELECT

59.

58. Which of the following BEST stores data temporarily in a memory while running a computer program? 

a)

Method 

b)

Variable 

c)

Function

d)

Pseudocode 

60.

59. In a relational database, an example of a constraint is a: 

a)

TABLE

b)

SCHEMA

c)

PRIMARY KEY

d)

RECORD

61.

60. Which of the following components would be BEST to host a website?

a)

Laptop

b)

Workstation

c)

Gaming console 

d)

Server 

62.

61. Which of the following storage units is MOST often represented by a collection of eight binary characters?

a)

Bit

b)

Byte

c)

Kilobyte 

d)

Megabyte 

63.

62. Which of the following language types is MOST associated with the end users dynamic interactivity on a web page? 

a)

Compiled 

b)

Markup

c)

Scripting 

d)

Query 

64.

63. Which of the following should a technician do to improve a laptop’s gaming performance? (Select TWO)

a)

Defragment the hard drive

b)

Replace the NIC

c)

Increase the RAM

d)

Replace the hard drive with an SSD

e)

Use wired Ethernet instead of wireless

65.

64. After a user reports being unable to access a second monitor, the help desk agent asked when the monitor last worked. Which of the following troubleshooting steps is being performed? 

a)

Research the knowledge base

b)

Test the theory

c)

Identify the problem

d)

Document the findings

66.

65. When users access a company from home, they are prompted to log in with a username and password. However, when in the office they are not prompted to log in and instead are able to access the website directly. Which of the following is this an example of?

a)

Multifactor authentication

b)

Non-repudiation 

c)

Hardware token

d)

Single sign-on

67.

66. A small business owner needs to purchase an application that can generate invoices and track expenses. Which of the following software types BEST meets these needs? 

a)

Word processing software

b)

Database software

c)

Accounting software

d)

Project management software

68.

67. A user wants to go through a list of names. Every time the name “Joe” appears add 1 to the total count, and every time the name “Ann” appears add 2 to the total value count. Which of the following displays how this would BEST be accomplished?

a)

x=0

             do while name is returned 

             name=Joe

             x+1

             name=Ann 

             x+2

b)

x=0

             do while name is returned 

             if name=Joe

             x+1

             elseif

             x+2

             endif

c)

x=0

             do while name is returned 

             if name=Joe

             x+1

             elseif name=Ann 

             x+2

             endif

d)

x=0

             do while name is returned 

             if name=Joe

             x+1

             endif

             x=0

             do while name is returned 

             if name=Ann 

             x+2

             endif

69.

Given the following example:

FOR age<10

         age=age 

         IF age=5

              DISPLAY age

         ENDIF

END

Which of the following represents the purpose of the FOR statement?

a)

Sequencing

b)

Branching

c)

Looping

d)

Scripting

70.

69. A user purchases a new wireless router and connects a laptop to it using an Ethernet cable. After connecting to the router’s configuration screen, which of the following is the NEXT step the user should take to help ensure router security?

a)

Check for firmware updates

b)

Enable WPA2

c)

Disable the guest network

d)

Turn off SSID broadcasting

71.

70. A user at a company visits a weather website often during the day. The user browses to the site in the afternoon and notices that the temperature listed is from the morning and not the current temperature. This user closes the page and tries again with the same result. Which of the following is the MOST likely cause?

a)

Proxy server

b)

Browser add-on

c)

Corrupted drivers

d)

Network card driver

72.

71. Which of the following BEST describes a variable that is local in scope?

a)

The variable will no longer exist in memory when the function that defines the variable passes control to its calling function 

b)

The variable will be accessible anywhere in the program, regardless of the calling function

c)

The variable will exist in memory when the function that defines the variable passes control to its calling function 

d)

The variable does not exist in memory until the function that defines the variable is called and passes the variable to another function

73.

72. A user wants to minimize the risk of being subjected to new exploits. Which of the following would BEST meet this need? (Select TWO)

a)

Remove unneeded software

b)

Serial ports

c)

Replace the hard drive

d)

Utilize a password manager 

e)

Stay current on patches/updates

74.

73. A company with 500 employees plans to purchase an application suite but anticipates that no more than 100 employees would be using the application at any given time. Which of the following would be the MOST appropriate use?

a)

Group use

b)

Concurrent use

c)

Single use

d)

Acceptable use

75.

74. A mobile user cannot access company resources outside a specific location. Which of the following concepts BEST describes this?

a)

Geofencing limitations 

b)

Discretionary access control

c)

Role-based access

d)

Least privilege