WorksheetsBusiness correspondence
Total questions: 14
Worksheet time: 7mins
Which part of the business letter is it?
letterhead
address
salutation
complimentary close
signature
Which part of the business letter is it?
letterhead
address
salutation
complimentary close
signature
Which part of the business letter is it?
letterhead
address
salutation
complimentary close
signature
Which part of the business letter is it?
letterhead
address
salutation
complimentary close
signature
Which part of the business letter is it?
letterhead
address
salutation
complimentary close
signature
What type of the business letter do you write, if you need more informartion about the product?
enquiry
offer
order
complaint
miscellaneous correspondence
What type of the business letter do you write, if you introduce the product to your potential customers?
enquiry
offer
order
complaint
miscellaneous correspondence
What type of the business letter do you write, if you want to buy the product?
enquiry
offer
order
complaint
miscellaneous correspondence
What type of the business letter do you write, if you are not satisfied with the product you ordered?
enquiry
offer
order
complaint
miscellaneous correspondence
What type of the business letter do you write, if you want to invite your business partners?
enquiry
offer
order
complaint
miscellaneous correspondence
What type of the business letter do you write, if you answer all the customer's questions?
enquiry
first letter (offer)
order
complaint
reply to an enquiry
What is not part of a complaint?
describing what is wrong
closing phrase
suggesting a possible solution
questions about the product
What is NOT miscellaneous correspondence?
congratulation
business trip arrangement
letter of introduction
condolence
reply to an enquiry
Which type of the business letter has two types: first letter and reply to an enquiry?
enquiry
offer
order
complaint
miscellaneous correspondence
