WorksheetsAnalyzing The Marketing Environment 1
Total questions: 10
Worksheet time: 8mins
Which of the following terms is used to describe the factors and forces outside marketing that affect marketing management's ability to build and maintain successful relationships with target customers?
the marketing environment
the cultural environment
strategic planning
targets market
All of the groups within a company are called the ______?
culture
diversity
internal environment
climate
Banks, credit companies, insurance companies, and other businesses that help finance transactions or insure against the risks associated with the buying and selling of goods and services are referred to as ________.
financial intermediaries
physical distribution firms
marketing services agencies
resellers
Which of the following is NOT an example of the type of public that is part of a company's marketing environment?
financial
media
citizen-action
marketing department
A radio station that carries news, features, and editorial opinions about your area is which type of public?
financial
media
local
government
A consumer organization, environmental group, or minority group has challenged your firm's stand on a local issue. Your firm is being challenged by a ________ public.
local
government
citizen-action
media
The microenvironment consists of larger societal forces that affect a company, such as demographic, economic, political, and cultural forces.
True
False
Consumer organizations such as environmental and minority groups that may questions a company's marketing decisions are referred to as local publics
True
False
Today's marketers must successfully build relationships to connect effectively with customers, others in the company, and external partners.
True
False
You are directed to study the actors close to the company that affect its ability to serve its customers-departments within the company, suppliers, marketing intermediaries, customer markets, competitors, and publics. What are you studying?
the macroenvironment
the microenvironment
the marketing environment
the demographic environment
