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WorksheetsSystem and network support and management
Total questions: 20
Worksheet time: 13mins
Systems management refers to the centralized administration of what?
Information Technology
Cyber security
Software
Hardware
What are the 2 main benefit of effectively implementing systems management?
IT delivery is much easier
More employees at work
Employees adapt faster and be more productive
Software applications are uninstalled faster
Effective System Management can help increase downtime?
True
False
Select 3 main functions that fall under systems management.
Application monitoring
Employee training
Network monitoring
Asset inventory
What is the full meaning APM?
Application Programming Management
Annual Performance Management
Application Performance Management
What deals with monitoring and management of the performance of applications?
Application Performance Management (APM)
Software application
Network design
All of the above
Application Performance Management helps detect complex problems, deals with life-cycles, and level of service.
True
False
What aspect of systems management deals with keeping records of hardware, including firmware, versions, OSs, and their licenses?
Application Monitoring
Log Management and Performance Analytics
Network Monitoring and Management
Asset Inventory
What aspect of systems management uses application performance data to identify and resolve application issues before they impact customers?
Application Monitoring
Log Management and Performance Analytics
Network Monitoring and Management
Asset Inventory
What aspect of systems management help to manage the overall performance of systems through log analyzing?
Application Monitoring
Log Management and Performance Analytics
Network Monitoring and Management
Asset Inventory
What aspect of systems management helps managers identify device failures quickly and improve performance accordingly?
Application Monitoring
Log Management and Performance Analytics
Network Monitoring and Management
Asset Inventory
Asset inventory helps managers to collect, correlate, and analyze system’s data to give insight into its performance.
True
False
What aspect of systems management involves full administration over systems configuration and the disaster recovery and backups ?
Application Monitoring
Log Management and Performance Analytics
System Administration
Asset Inventory
Monitoring and management of servers, storage, databases, virtualization, and mobiles falls under what aspect?
Application Monitoring
Log Management and Performance Analytics
System Administration
Monitoring Assets
Running anti-virus and malware tools, intrusion detection and data loss, falls under what aspect?
IT Security and Compliance
Log Management and Performance Analytics
System Administration
Monitoring Assets
Creating and tracking issue tickets from a single place and having IT experts solve them falls under what aspect?
IT Security and Compliance
Help and Service Desk Management
System Administration
Monitoring Assets
The process of administering, managing, and operating a data network, using a network management system defines ...
Network Management
Software development
Website development
Software installation
The server used for network management must be located on-premises.
True
False
Networking devices, such as routers and switches send updates to the network management server using what open standard protocol?
TCP
POP
SNMP
IMAP
What is the full meaning of SNMP?
Simple Network Management Protocol
Serial Network Management Protocol
Simple Network Mutual Protocol
Simple Networking Monologue Protocol
