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Seatwork 9 - HCI 101 Evaluation Techniques

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

In evaluation technique, fixed questions given to users are called ...

a)

homework

b)

Questionnaires

c)

mid exams

d)

puzzles

2.

a disadvantage of testing on site (field studies) ...

a)

distraction

b)

natural environment

c)

context retained

d)

longitudinal studies possible

3.

Coginitive Walktrough is evaluation method proposed by ..

a)

Norman

b)

Nielson and Molich

c)

Polson

d)

Sneidermen

4.

Heuristic examples are shown bellow, except ...

a)

system behaviour is unpredictable

b)

system behaviour is predictable

c)

system behaviour is consistent

d)

feedback is provided

5.

Analyst questions user on one-to-one basis usually based on prepared questions, is query techniques called ..

a)

SQL

b)

Interviews

c)

statistical analysis

d)

Questionnaires

6.

Below are style of question in questionnaire, except ..

a)

general question

b)

open ended

c)

multi-choice

d)

record conversation to user

7.

A method of gathering information from a representative sample of participants/groups. Information is collected by means of standardized procedures so that every individual is asked the same questions in more or less the same way.

a)

Focus group

b)

Survey

c)

Interview

8.

A structured process which allows your peers to (often anonymously) review specific aspects of your work. Here committees provide feedback on individual, team or organizational performance.

a)

Focus group

b)

Survey

c)

Peer review

9.

It is a form of experimental research that focuses on the effects of the researcher's direct actions within a participating community with the goal of improving the performance of the community.

a)

Peer review

b)

Focus group

c)

Action Research

10.

This approach surveys a large number of individuals and applies statistical techniques to recognize overall patterns in the relations of processes. Importantly, the use of surveys can be done across groups.


Using survey methods across a large group of individuals enables generalization.

a)

Quantitative approach

b)

Qualitative approach

c)

Benchmarking

11.

It is the process of comparing your performance to that of other leading organizations, groups or communities. It is often used as a longitudinal measure of change.

a)

Quantitative approach

b)

Qualitative approach

c)

Benchmarking

12.

Using open-ended questions and interviews allows researchers and practitioners to understand how individuals are doing, what their experiences are, and recognize important antecedents and outcomes of interest that might not surface when surveyed with pre-determined questions.

a)

Quantitative approach

b)

Qualitative approach

c)

Benchmarking

13.

Learning occurs when we take in information, think about it, make sense of it, and fit it in with what we already know. Reflective writing using a journal has the potential to provide us with a systematic approach to our development as reflective, critical and constructive learners.

a)

True

b)

False

14.

Its purpose of is to anticipate the consequences of policy and service decisions on different communities and make sure that any negative consequences are eliminated or minimized and opportunities are maximized.

a)

Impact assessment

b)

Focus groups

c)

Performance assessment

15.

Two types of this method are used in community development evaluation:

a)

Direct Observation

b)

Selected observation

c)

Participant observation

16.

Which of the following is not a design principle that allow the user to maintain control?

a)

Provide for flexible interaction

b)

Allow user interaction to be interrupt-able and undo-able

c)

Show technical internals from the casual user

d)

Design for direct interaction with objects that appear on the screen

17.

Providing accelerators (e.g. keyboard shortcuts) mostly addresses?

a)

Efficiency

b)

Learnability

c)

Attitude

d)

Utility

18.

Which of the following does not include in Shneiderman’s 8 golden rules?

a)

Support internal locus control

b)

Maintain the system frequently

c)

Permit easy reversal actions

d)

Offer informative feedback

19.

Which principle in 8 golden rules is applied this feature?

a)

Design dialog to yield closure

b)

Enable frequent users to use shortcuts

c)

Permit easy reversal of actions

d)

Offer informative feedback

20.

Which design rule does it applied?

a)

Provide a text equivalent for every non-text element

b)

Standardize task sequences

c)

Offer informative feedback

d)

Minimal memory load on the user