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WorksheetsNetwork Management Week 14
Total questions: 10
Worksheet time: 6mins
________consider the core of the business relationship between
the provider and the customer of a service
Business Portfolio
Network service calalogue
Service Level Aggreement
MOU
The following are the network critical factors EXCEPT
Ports
Storage capacity
Connection Bandwidth
Processing Power
What aspect of systems management uses application performance data to identify and resolve application issues before they impact customers?
Application Monitoring
Log Management and Performance Analytics
Network Monitoring and Management
Asset Inventory
What aspect of systems management help to manage the overall performance of systems through log analyzing?
Application Monitoring
Log Management and Performance Analytics
Network Monitoring and Management
Asset Inventory
Creating and tracking issue tickets from a single place and having IT experts solve them falls under what aspect?
IT Security and Compliance
Help and Service Desk Management
System Administration
Monitoring Assets
Networking devices, such as routers and switches send updates to the network management server using what open standard protocol?
TCP
POP
SNMP
IMAP
Below are the benefits of service level management EXCEPT
Provides guidance to plan and design the network for a given service
level.
Ease to assess drop in performance of the service and taking counter
measure
before customers are even impacted.
Helps to diagnose and detect the smaller problem that may not degrade
SLA.
Helpful to devise a strategy for how to monitor the service.
_________ is aproprietary Data Link Layer protocol developed by Cisco Systems. It is used to share information about other directly connected Cisco equipment.
LLDP
CDP
HRPS
LCAP
Four steps of fault management are as follows:
Observe -> Analyze ->
Detect->
React->
Analyze ->
Observe ->
Detect->
React->
Detect->
Analyze ->
Observe ->
React->
Observe ->
Detect->
Analyze ->
React->
