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Sales Central - April 2022

Total questions: 22

Worksheet time: 7mins

Name
Class
Date
1.

Where are we going for dinner tonight?

a)

GBK

b)

Hotel Restaurant

c)

Wahaca

d)

Flight Club

2.

Let's think about the 3Vision breakouts from today. How many devices can you compare using the "Compare Devices" functionality?

a)

2

b)

3

c)

4

d)

5

3.

Upon entering the "Device Gallery" what availability check is completed automatically by the system to give our teams more time on the salesfloor?

a)

Stock

b)

Network Status

c)

UAR

d)

Credit Check

4.

Which of these documents can be sent digitally? (Select all that apply)

a)

Contract Summary

b)

Contract Information

c)

Customer Agreement Form

d)

Receipts

5.

Where is the new Support Retail?

a)

MT-POS

b)

The Intranet/Retail App

c)

Outlook

d)

Citrix

6.

Which of these 'legacy' systems will we continue to use in R1? (Select all that apply)

a)

Sprint

b)

SUI

c)

MyBan

d)

MT-POS

e)

Digital Price Matrix

7.

How will stores communicate post deployment for "Retail Care"?

a)

Call Kev every single time, day or night, 24/7

b)

Email 3SS

c)

Dedicated Teams Channel

d)

WhatsApp the AM

8.

We sent a pack in the calendar invite for today as a pre-read. What was the pack about?

(a)  

9.

As part of Pioneering Change, change reactions were focused on – Would a cynic have a passive or active change reaction?

a)

Passive

b)

Active

10.

Name ANY of the 5 Mental Blockers (just write one)

(a)  

11.

Which of the following were not 1 of the 4 motivational styles covered when it comes to pioneering change?

a)

Carer

b)

Professional

c)

Coach

d)

Driver

e)

Adapter

12.

Tips were shared as to how to give empathy – name one...

(a)  

13.

The Pioneers of Change pack covers aligning intention with what?

a)

Outcome

b)

Result

c)

Feelings

d)

Impact

14.

We included a video with helpful tips for climbing Mount Everest, so first question…..You can expect to experience wind speeds of up to what level?

a)

100mph

b)

200mph

c)

250mph

d)

175mph

15.

What is the average weight of the kit you will need to carry in lbs?

a)

32

b)

23

c)

15

d)

50

16.

You will need at least $ (a)   k to complete your climb

17.

How many days climbing will you have to complete?

a)

3

b)

20

c)

21

d)

28

18.

Which route would likely be the best route to take?

a)

NW

b)

NE

c)

SE

d)

W

19.

Which of these is not encouraged?

a)

Eating high sugar diet

b)

Eating small meals

c)

Knowing the weather

d)

Eating the snow

20.

Think about Scott's session on resilience. What can affect your response to an external event?

(a)  

21.

‘All or Nothing thinking’, ‘Labelling’, and ‘Jumping to Conclusions’ are all examples of what? 

a)

Cognitive Distortions

b)

Coaching Styles

c)

Beliefs

d)

Change Management Techniques

22.

Name a tool that can help develop resilience.

(a)