NEW
Font size
WorksheetsUnit 2 - HR Revision - IG Business
Total questions: 23
Worksheet time: 15mins
Sending messages between people working for the same organisation.
Internal communication
External communication
Medium of communication
Communication
The poor quality of selection will mean extra cost on _______ and supervision.
Training
Recruitment
Work quality
. None of the above
_________ refers to the process of identifying and attracting job seekers so as to build a pool of qualified job applicants.
Selection
Training
Recruitment
Induction
The first step in organizing a training program is
Set learning objectives
Identify training needs
Design the program
Evaluate the program
The following are benefits of training EXCEPT
Increases employee's productivity
Keep employees knowledge and skills up-to-date
Help attract and retain talented employees
Decreases employees' job satisfaction
Malika thinks that it is an excellent idea to have music playing in the background while her team carry out their duties. What kind of factor is being represented by Herzberg's theory?
A satisfier
A motivator factor
A hygiene factor
A job content factor
What are the two factors of Herzberg's Motivational Theory
Poor Hygiene and Motivating Factors
Management and Peer Review
Family Life and Work
Food and Sleep
What stage of needs on the hierarchy are the most basic? Necessary for survival!
Love and Belonging
Safety and Security
Physical
Self-Actualization
What is an example of a safety and security need?
a home
family
food
sleep
What is the last stage in the hierarchy of needs?
Self-esteem
Self-actualization
Love and belonging
Safety and security
These are normally paid per hour and employees receive them at the end of a week
Wages
Salary
Bonus
Commission
A one-off payment for good individual or company performance
Time Rate
Bonus
Commission
Performance Wage
A percentage of the sale price of a good or service which the sales person keeps
Bonus
Profit Sharing
Performance Related Pay
Commission
An organisational_______ is a way to arrange people and work in a business.
chain
command
structure
The number of employees working for a manager.
span of control
chain of command
organisational structure
The line along which instructions and communication flow the in business.
chain of command
span of control
hierarchy
This is an example of________ structure.
tall
flat
This is an example of ______structure.
tall
flat
