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American Express NPSL Cards

Total questions: 10

Worksheet time: 12mins

Name
Class
Date
1.

BCM had attended the New York Times conference using his

Platinum from American Express®. When can he expect to see his statement credit for it?

a)

6-8 weeks after an eligible purchase is charged to the Card Account for statement credit(s) to be posted to the Account.

b)

90 Days within the charge(s) being posted into the statement.

c)

Eligible purchases do not include advertising services, NYT conferences, gift cards, the TimesDigest or purchases from the NYTimes company store.

2.

Which of the Non Spending Limit Cards would be ideal for a young adult/college student just starting out in the world? Explain why.

a)

Green

b)

Gold

c)

Platinum

3.

American Express® Green Card makes it so that the CM earns 3 times the Membership Rewards Points per $1 for Travel. Why is it that she is only receiving 1 Membership Rewards® Points?

a)

We group certain merchant codes into categories that are eligible for additional points. A purchase with a merchant will not earn additional points if the merchant's code is not included in an additional points category.

b)

Merchant terminal has received adequate damage and therefore unable to post charges specifically to let American Express® know that in fact it is 3 Membership Rewards® Points.

c)

CM's card was worn out due to wear and tear and unable to correctly capture the Membership Rewards® Points. Replace the Green Card as necessary.

4.

The American Express ® Gold Card is $___ per year. What are the benefits that makes it so that prospects and/or Card members can take advantage of to effectively make it so that they pay just $10 in relation to the annual fee?

a)

$99. $240 Digital Entertainment Credit

b)

$250. Gold Card Destinations & Personalized Travel Services

c)

$150. Pay Over Time & Plan It

d)

$250. Uber Cash & Dining Credit.

5.

Plan It® is a feature that enables customers to plan qualifying charges that are $100 and above. With Plan It®, you can create up to 10 active payment plans, each subject to a plan fee. However, you may select only (a)   qualifying purchase(s) for each plan that you create in the American Express App.

6.

The Car Rental Loss Damage and Insurance can be dialled at 1-800-338- (a)  

7.

Draw the logo of American Express ® that symbolize the values of integrity, quality, security and satisfactory customer service.

Bonus points for the name & brief history.

8.

What are the benefits that Platinum Cardholders have to enroll in order to enjoy on the card?

a)

$200 Airline Fee Credit, Walmart+ Monthly Membership Credit, $300 Equinox Credit, Priority Pass Select, Fee Credit for Global Entry or TSA PreCheck®

b)

$240 Digital Entertainment Credit, Shop Saks with Platinum, Premium Uber Benefit, Hilton Honors Gold Status

c)

$179 CLEAR Credit, Premium Private Jet Program, InCircle®, Marriott Bonvoy Gold Elite Status

d)

All of the above.

9.

Pay Over Time is a feature on these accounts to allow the CardMember to carry a balance at a certain minimum transaction for a variable rate of interest. What are the settings for it?

a)

Active & Passive

b)

On & Off

c)

Pause & Go

d)

Charge & Discharge

10.

How would a CardMember increase their spending capacity for their Non Spending Limit Cards?

a)

Keep paying off in full and on time.

b)

Consistent usage and purchases towards the cards.

c)

Request a spending limit increase.

d)

Making sure the accounts stay in good standing.

e)

Maintain good creditworthiness inside and outside of American Express®.