WorksheetsDIT Exam Review 2021-2022 Part 2
Total questions: 40
Worksheet time: 20mins
This contains number keys which can be used to easily enter numbers and complete calculations
Numeric Keypad (10-key pad)
Number Lock
Home Row Keys
Caps Lock
The number hours of work each week involved with part-time employment
40+ hours
35-40
30-35
Less than 30
Typically the first section of a job application
Education and work experience
Job-related questions
Personal information
References
Example of an e-mail address which is NOT appropriate for use on a job application
If a job application asks you to list an expected pay amount, but you do not know what the typical pay is, what should you write?
Negotiable
Do not know
leave blank
Anything
What should you bring with you to a company where you are asking for a job application?
Nothing
A Small gift
Resume & reference information
A friend or family member
This is how long should your résumé be at the beginning of your career
half of a page
one page
two pages
one paragraph
This should not be on your resume
birth date
address
personal interests
extracurricular activities
You do this after submitting your résumé
Wait one to two days, then follow up by visiting the business in person
Wait one to two weeks, then follow up with a phone call or e-mail
Immediately call the business to verify your résumé was received
Immediately visit the business in person to offer more information
The most common style of résumé
Functional
Mechanical
Chronological
Combination
an example of verbal communication
Hand gesture
Physical distance
Conversation
Voice tone
a sign of good customer service
Avoiding eye contact
Properly greeting customers upon the first contact
Showing signs of impatience
Leaving the customer waiting too long
an example of effective oral communication
Avoid asking questions
Talking without paying attention to feedback
Avoiding difficult conversations
Ensuring the tone used is open and non-confrontational
This is NOT one of the basic manners in the workplace
Have a good attitude
Have open conversations with coworkers
Use time wisely
Avoid bad habits
The internet's own set of rules is called this
Netiquette
Comm Rules
Techniquette
PC Rules
Step-by-step descriptions of how duties or functions are to be performed
within a job (can also be written down and distributed in the form of a
company handbook).
Social Networking
Workplace Procedures
Informal Communication
Worker’s compensation
A monitor is this type of hardware:
Input
Processing
Output
Storage
A microphone is this type of hardware:
Input
Processing
Output
Storage
Hard disk drive is this type of hardware:
Input
Processing
Output
Storage
A CPU is this type of hardware:
Input
Processing
Output
Storage
Web-based applications are application software which operate and can be
accessed through _____________.
Intranets
The World Wide Web
Desktop applications
Storage hardware devices
NOT virtual meeting software
Skype
Zoom
Google Meet
Microsoft Access
Microsoft® Access manages these types of files
Presentations
Text
Databases
Images
Collections of objects which work together to store, retrieve, display and summarize information and automate various tasks
Charts
Text
Databases
Images
In Microsoft Access, this group on the Home tab contains commands for refreshing, inserting, saving and deleting records, adding total rows, checking spelling and working with fields
Records
Find
Text Formatting
Macros
Common database objects include_____, queries, forms and reports in Microsoft Access.
Images
Tables
Text
Tabs
Microsoft Access creates files known as “__________ databases,” (which means the file understands how the information within the database relates to each other).
Relational
Important
Query
Table
A sample file containing formatting which can be customized to fit a user's needs
Template
Form
Report
Query
This key on the keyboard, when pressed, completes a “hard return”
Backspace
Tab
Delete
Enter
refers to the slant and weight of characters in a font set
font type
font size
font style
font color
Control Z does what?
Undoes previous action
Repeats previous action
Cuts
Copies
The file extension of a Word document saved in Word
2016
.docx
.htm
.txt
In order to prevent an issue with information systems, this should be performed
Increasing security on computers
Decreasing security on computers
Increasing expenses/costs
Increasing complexity of systems
The correct order of an information system process
Process, gather, use, store
Use, process, gather, store
Store, use, process, gather
Gather, process, store, use
This is NOT a network messaging program
Online chat room
Instant Messenger
Blog
This serves as a security device between a computer and Internet sites
Servers
Firewall
Transmission Control Protocol
Internet Protocol
In Needs vs Wants, which is NOT a need
Clothing
Food
Shelter
XBox
Which is NOT a Fixed expense?
Utilities
Auto payment
Entertainment
Rent
Which criteria is the least important when shopping for a new computer?
RAM
Money
Color
Usage
Typists should keep their fingers curved and upright over the home row keys which are:
QWERTY
ZXCVNM
ASDFJKL;
ASDEFGH
