WorksheetsPKT Supply_Week-1_May'21
Total questions: 25
Worksheet time: 13mins
Keerthi Raj is a Bike Taxi Captain from Jaipur, he wanted to be a captain but he didn't want to become a captain due to the high petrol rate, what agent should pitch?
Explain about Petrol Incentives, that after every 3 completed ride he will get 15rs as an petrol Incentives
Inform him about Payslab with example
Explain about Petrol Incentives, that after every completed ride he will get 15rs as an petrol Incentives
Explain about Petrol Incentives, that after every alternate ride he will get 15rs as an petrol Incentives
Out of the below cities which city has Assure Program live?
Hyderabad
Chennai
Bangalore
Delhi
Jaipur
Lochan is a captain from Jaipur, Preeth called him to add B2b Service, But Lochan said he is Not Interested because he is already working for other Food Delivery Companies, What should be the agent's objection to handling?
Agree with the captain & guide him to service manager
Appreciate & Probe is he a part-timer or full-timer,his daily earnings, what he does in nonpeak hours, and pitch for Rapido B2B service, where he will get both B2B & B2C / No Target & timings/incentives are not based on your login hours / No joining Fees as such
1. Can use both the service at their flexible timings
2. No joining fees
3. No timings & Targets as such
4. Our incentive system is not linked no. of login hours or your earnings.
Munna Bhai is from Mumbai, He has DL, Bike with 2010 model, & android mobile as well, so can he be a captain...?
YES
NO
Rachit is a captain from Ahmedabad, and he is doing food delivery service with Rapido, he waited in the restaurant for more than 20 mins in the restaurant to collect his order, will he get RWT, If yes how much?
Yes,RWT-Post 9min .50p/min
No
Yes,RWT-Post 20min .50p/min
Yes, RWT- for every min.50p
If Satish is from Chandigarh and he wanted to become captain but could not, due to timing issues then what agent should pitch him?
we do not have time restrictions he can work at his flexible time.
He has to log in at least 4 hours per day as per his availability.
If Mukesh wants to become a bike taxi captain from Jaipur and he needs to submit his driving License but he could not do the same as he has lost his original documents then in this case what is he can do, to become the captain?
He can upload the DL to one of his immediate family members.
He can upload the online copy of his DL.
If Mohit wants to be a captain and he has uploaded all the required documents which are verified too but he has TVS XL so can we activate his profile?
Yes, we can activate the captain's profile.
NO, we cannot activate the captain's profile.
If Afshaan uploaded all his documents and is thoroughly verified but he uploaded his profile picture with taqiyah(white netted skull cap) wearing on his head then shall we activate his account or we will ask him to re-upload his profile picture without wearing the skull cap?
Yes, we can activate the profile with all religious Caps (Taqiyah, Turban as such)
No
Piyush is a Full-Time captain from Hyderabad, if he is doing 8 orders and getting an amount of Rs. 300/-then in total how many hours does he has to log in?
3 hours
7 hours
9 hours
5 Hours
Cadbury is a agent, called to Kinder Joy to assign service for B2B, and He is unable to Login to the app, now what should be the Cadbury's reply to the Captain's question...?
guide captain to call CCC and disposed the call
Guide captain to Visit Office
Ask him what is the error and try to resolve the issue
Ignore that and proceed with service assign
Chandru is a captain from Bangalore and he has registered in the Rapido captain app, but is not willing to upload the docs, due to RTO issues in BLR, so what should be the agent rebuttal..?
Agree with the captain and closed the call
We are Legal and Karnataka High Court has issued a stay order to the state transport authority that no coercive action should be taken against Rapido Captains, so you can work in Rapido without any worry.
Param is a captain from Coimbatore, agent called him for B2B service addition,agent explained all the details but while explaining the penalities captain said call me back I'm busy ryt now, what should agent do?"
Seek permission that can he assign service & it will hardly take 2 minutes time so that he can explain about remaining details & Assign the service, if captain agrees proceed and activate or else schedule callback
Agree with the captain, Confirm Callback timings & schedule a callback
Activate the service and close the call
Explain the remianing details & Activate
If a captain profile is deactivated, what should be the action taken?
Activate the profile
Inform him to visit City Office
Ask the captain to register with another number, so that we can activate
Inform the captain about Deactivation reason & inform if profile will be activated he will get notification/Call
Arun is a Bike Taxi captain from Bangalore, and he was referred by Kiran on 2nd May, Now Arun completed 15 rides within 4days, will they get a referral bonus & Joining Bonus. If Yes...How much...?
Yes,They will get Arun will get 350rs as a referral bonus & Kiran will get 350 as a Joining bonus
No,They will not get
Yes, Only Arun will get 350 rs Joining bonus
Yes, Only Kiran will get 350 rs Refferal bonus
If Puneet is a bike taxi captain from Delhi and he wants to avail B2B services then what does he have to do to activate it?
He has to pay INR 300 for the time of B2b activation and the amount of INR 300 will be refunded to him, once he will complete the Total number of rides is 60.
He has to complete 3 bike taxi rides
What are batch orders?
A captain can take multiple orders at the same restaurant at a time for delivery
A captain can take Multiple orders to the same customer
A Captain will be working on Batch timings, for a specific Customer
A Captain will be working on Batch timings, for a specific Restaurant
If The captain is from Ahmedabad and he wants to activate B2B Service, for that per order how much platform charges will be deducted per order?
15%
0%
20%
If Mohd Abdul's date of birth is Jan 1988 in DL but his date of birth is different in Pan Card which is Jan 1989, then what other proof is required to activate his account.?
Father's name Can be validated in the DL & Pan Copy & activate the profile.
Inform the captain that his profile will not be activated due to a mismatch of date of birth in the documents that he has uploaded.
Rishikesh wants to be a captain in Tirupur for both bike taxi and food delivery, Can we activate his profile?
Yes
NO
Can we accept qute vehicle for auto onboarding?
Yes
No
Krishna is an auto captain from Chennai, Now he wants to do B2B services as well, how much he will be Earning (Rate Card)?
Auto Delivery Service Chennai - Rs.45 Base Pay , First Mile above 2km RS 5 Per km, Last Mile above 3kms , Rs. 10 Per km
Auto Delivery Service Chennai - Rs.45 Base Pay , First Mile above 3km RS 5 Per km, Last Mile above 3kms , Rs. 10 Per km
Auto Delivery Service Chennai - Rs.45 Base Pay , First Mile above 2km RS 5 Per km, Last Mile above 3kms , Rs. 9 Per km
Rohit is an auto captain from Mumbai he completed the order at 11 AM then how much surge amount he will get?
0
1.5x
1x
Selvan is a CU(Cross utilized_B2B+Link) captain from Madurai, what is the penalty if he rejects an order 3rd time...?
Captain will be suspended for 48 hours & Penalized (Amount equal to Order Value)
Captain will be suspended for 24 hours & Warned.
Captain will be suspended for 30 days & Penalized (Amount equal to Order Value).
Earlier Mumbai Bike Taxi captains used to get 9.5rs/km as average earnings, now how much will the captain get?
10.5 rs per km
12 rs per km
11 rs per km
12.5 rs per km
