WorksheetsProgramming General Knowledge Stds 1
Total questions: 20
Worksheet time: 17mins
You're troubleshooting a technology issue. What is your first step?
Identify the problem
Select how you'll troubleshoot
Investigate symptoms
Gather data about the problem
Design a solution
You're troubleshooting a technology issue. Designing a solution happens before you investigate the symptoms.
False
True
You're troubleshooting a technology issue. Testing the solution is the final step.
True
False
You're troubleshooting a technology issue. Select the step(s) that occur before designing a solution.
Identify the problem
Select how you'll troubleshoot
Investigate symptoms
Gather data about the problem
Which is the last step of troubleshooting?
Design a solution
Test a solution
Implement a solution
Document a solution
In troubleshooting, when document the solution, you should document both the problem and the verified solution
True
False
For performance tests and acceptance plans, select all who will determine the criteria:
Project team
Stakeholders
Software vendor
Purchasing manager
Who signs off on the completed performance tests and acceptance plans?
Project team
Stakeholders
Software vendor
Purchasing manager
Rollout plans should be communicated to the support staff; stakeholders should be trained on support procedures
True
False
1101 to decimal
15
11
12
13
1111 to decimal
15
11
12
13
16 to binary
10000
1111
1000
111
Hex = ?
Dec = ?
How many times will x print?
For customer 1 to 20
For color 1 to 3
Print x
60
0
3
20
How many times will x print?
For customer 1 to 20
Print x
For color 1 to 3
Print y
60
0
3
20
Justin has to install a software package. He should begin by consulting
user manual
data dictionary
implementation plan
Troubleshooting FAQ
Your program will combine "hello" and "world". This is
concatenation
string join
combination
substring
Which is an example of camel case?
dateDue
DueDATE
DateDue
duedate
