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OB QUIZ #9

Total questions: 10

Worksheet time: 3hrs 30mins

Name
Class
Date
1.

Is there MID or API Key being used with goCollect?

a)

YES

b)

NO

2.

Fill the space:- In case a merchant with an active account requests to change his/her account currency, we should .. .. ..

a)

Change the currency using the Admin

b)

Raise a ClickUp ticket to the Activation Team

c)

Inform the merchant that you will close his current account and create a new one with the correct currency

d)

Non from the above

3.

Which of these payment methods we couldn't disable via Admin?

a)

Knet

b)

Mada

c)

Visa/MasterCard

d)

All payment methods could be disabled via Admin

4.

Is the PopUp mode available with Shopify?

a)

YES

b)

NO

5.

Which type of these accounts is not able to process a refund using the dashboard?

a)

Individual accounts

b)

Marketplaces Accounts

c)

the sub-accounts under marketplaces

d)

All merchants are able to process refunds using their dashboard regardless the type of accounts

6.

Is the merchant able to generate and send a bill through the tap dashboard ?

a)

YES

b)

NO

7.

What does " Pending Balance " mean in Tap Admin Panel ?

a)

Amount which is paid and ready to be transferred

b)

Amount which is paid but still did not reach the eligibility of business days to be transferred

c)

Amount which is paid but has been added on hold from the risk team

d)

Non from the above

8.

Can the merchant use the test keys in WooCommerce plugin?

a)

YES

b)

NO

9.

Once the account is created and the status of the account is " INACTIVE" can we change the settlement currency for the same account before being activated?

a)

YES

b)

NO

10.

What is Tap's "WhatsApp Number" for the merchants in KSA?

a)

966531878960

b)

96698868811

c)

96697597777