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Business of Retail - Unit 3

Total questions: 10

Worksheet time: 7mins

Name
Class
Date
1.

Which is not a component of a marketing plan? (3.1)

a)

Planogram

b)

Product

c)

Price

d)

Promotion

2.

Bill is creating and selling homemade cookies. Which of the following factors does NOT directly affect how much Bill will sell his cookies for? (3.1)

a)

The price of sugar

b)

The prices that Bill's competitors charge for similar cookies

c)

The oven temperature Bill uses when he bakes the cookies

d)

The amount of money that Bill wants to make on each sale

3.

Which of the following is NOT considered a promotional strategy? (3.1)

a)

Advertising

b)

Publicity

c)

Personal selling

d)

Pricing

4.

The promotional approach aimed at specific customers with the goal of getting the customer to take action is called:

(3.1)

a)

Direct marketing

b)

Cold calling

c)

Sales

d)

Advertising

5.

The most influential form of advertising is:

(3.1)

a)

Newspaper

b)

Cold calling

c)

Social media

d)

TV

6.

Visual merchandising does the following:

(3.2)

a)

Promotes products using magazine advertisements

b)

Creates advertising billboards

c)

Allows customers to make a connection with products

d)

Organizes merchandise in the stockroom

7.

When doing a store walkthrough, you notice a light fixture in the stockroom that's covered with dust and dead insects, and one light bulb is flickering. What do you do? (3.2)

a)

Fix it yourself

b)

Tell your manager

c)

Ignore the issue - maintenance will take care of it

d)

Call the electrician

8.

When doing a store walkthrough, you see spilled soda on the floor. What do you do first? (3.2)

a)

Get a cone or marker and put it near the spill so that no one will walk on it

b)

Tell your manager

c)

Ignore the issue - maintenance will take care of it

d)

Clean it up

9.

What's the term for a schematic diagram that visually represents the way in which merchandise should be displayed on the sales floor? (3.2)

a)

Visual merchandising

b)

Planogram

c)

PLU

d)

Inventory system

10.

The FIFO method makes sure that which of the following occurs:

(3.2)

a)

Items with the nearest-term expiration dates are in the front

b)

Items with the nearest-term expiration dates are in the back

c)

Top-selling items are in the front

d)

Top-selling items are in the back