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WorksheetsMOCK CBT 3
Total questions: 60
Worksheet time: 30mins
What industry standard applies to network addresses?
IPv6.
Cat5.
RJ11.
v90.
Which vendor document best describes software features?
Warranty agreement.
Test specification.
Purchase invoice.
Sales brochure.
Which metric is used to measure network performance?
PINGs per kilobyte.
Milliamps per meter.
Megabits per second.
Microvolts per millihertz.
Which open source Operating System is designed for tablets and mobile devices?
MS Windows.
Android.
DR-DOS.
Mac OS.
What best describes a legacy Operating System?
Kernel software that is no longer supported.
Custom built software to run an application.
Tailor-made software for in-house users.
Archive software to back-up old data.
What best describes open source operating systems?
Programs are developed using C#.
Applications are always free.
Professional support is free.
Code is available to be modified.
Which software license is most suitable for a home computer?
Site.
Network.
Multi-user.
Single user.
Which Operating System feature sets the locale?
Virtual memory.
Configuration.
Safe mode.
Printing.
What best describes a local profile?
Settings and permissions for all stations on the network.
Settings and permissions for users in the same room.
Settings and permissions for only one work station.
Settings and permissions for a home server.
Which Operating System installation method is most suitable for a novice user?
DVD.
LAN.
FTP.
ROM.
Which MS Windows keys initiate system performance monitoring?
Ctrl-Alt-Ins.
Ctrl-Alt-Del.
Ctrl-Alt Gr-Del.
Ctrl-Alt Gr-Ins.
Which component of MS Windows stores configuration information for the Operating System and applications?
Notepad.
Autoexec.
Registry.
LMhost.
Which security threat occupies all network links to a server?
User impersonation.
Denial of service.
Defacement of content.
Keylogger installation.
Which alert shows that data privacy is at risk?
Unauthorized encryption key change.
Power supply monitoring failure.
Link to cloud unavailable.
Disk partitioning error.
What is a security audit?
A file of equipment serial numbers.
A check of existing precautions.
A list of items to be safeguarded.
A record of previous breaches.
What does authentication ensure?
A server connection is only to that server.
Users have permission to use a resource.
Packets are within network bandwidth.
A network device is ready to function.
Why do Operating System groups have different levels of permissions?
To make efficient use of RAM.
To ensure even use of hard disks.
To prevent unauthorized changes to settings.
To implement sharing of tasks between CPU's.
What shows that data back-ups meet agreed procedures?
An expanded disk partition table.
A log of system operations.
A revised support staff roster.
An updated archive device driver.
What allocates addresses to network stations?
Server.
Hub.
Device driver.
Storage medium.
What satisfies encryption security requirements of a system?
Sandbox software.
Asymmetric keys.
Proxy web servers.
Blocked external sites.
What can be customized to meet a user's requirements?
Programming language.
Cost of equipment.
Optical storage.
Menu options.
What work method indicates best practice?
Buy all hardware items from a local retailer.
Write programs in the same language.
Shred all receipts after three months.
Record system changes as they are made.
Which action is an example of escalation?
Confirming correct equipment details in the asset register.
Referring to the FAQ section of the knowledge database.
Transferring a support call to a 2nd line technician.
Responding to a support call with highest priority.
What product best satisfies a client's need for financial calculations?
Scheduler.
Word processor.
Image editor.
Spreadsheet.
Which standard confirms the quality of a network cable?
OSI.
Cat5.
RJ45.
TIA568.
Which device determines the path for information transmission?
Hub.
Modem.
Router.
Server.
Which software allows applications to function?
Operating System.
Disk formatter.
Anti-malware.
File copier.
When will user training be most useful?
After new software license terms have been issued.
Following a change in the location of installation files.
After the menu layouts have been altered.
Following the addition of new device drivers.
What will help identify the cause of slow keyboard response?
Reformat the hard drive.
Defragment the fixed disk.
Monitor the processes in use.
Reconfigure the gateway router.
What term describes buying support from another organization?
Virtualization.
Fragmentation.
Open sourcing.
Out-sourcing.
What causes a single application to print while another application fails?
Power failure.
Incompatible driver.
Network off-line.
Disconnected cable.
Which software is best for producing charts from data tables?
Graphics package.
Accounting application.
Information illustrator.
Spreadsheet program.
Why do organizations train users on business applications?
Assess new staff needs.
Devise software updates.
Reduce operational errors.
improve program capability.
Which device is capable of managing multiple print queues in an organization?
Hub.
Modem.
Router.
Server.
Which condition indicates a hard disk is about to fail? Blue screen appears. Flickering drive light. Flashing power LED. Unpleasant smell appears. a
Blue screen appears.
Flickering drive light.
Flashing power LED.
Unpleasant smell appears.
What makes on-screen mouse pointer movement difficult to control?
Right/left buttons reversed.
Incorrect acceleration rate.
Slow repeat click timing.
Connecting cable length.
What circuit connects the positive terminal of a single battery to the negative terminal of another?
Series.
Serial.
Parallel.
Partition.
Which has the potential to cause electrocution?
Long cable.
Fuse rating too low.
Coiled lead.
Exposed conductor.
Which diagnostic tool shows waveforms in a graphical display?
Signal strength meter.
Continuity tester.
Oscilloscope.
Multimeter.
Which item connects to voice services and 4G networks unaided?
Smartphone.
Desktop.
Server.
Switch.
What shows overall performance levels of an invoicing system?
3 amperes per hertz.
3 megabits per channel.
3 terabytes per meter.
3 transactions per second.
Which technology relies on revolving platters?
Graphics station.
System switch.
Mobile device.
Hard drive.
Which term best describes an expert coaching a novice user in person?
Remote support.
Distance learning.
One-to-one training.
Computer based education.
What can a RAID system be used for?
To minimize network bandwidth.
To identify workload peaks.
To maintain power levels.
To store user data.
Where would a user find out about the new features offered by an application upgrade?
Tutorial video.
Test specification.
Data analysis flowchart.
Entity relationship diagram.
What medium is suitable for backing-up an organization's data center?
Floppy disk.
Flash memory.
Magnetic tape.
Optical drive.
What is the main purpose of black box testing?
Checking the internal code of a software unit.
Verifying the correct functioning of a program.
Validating the source of the program.
Stepping through compiler errors.
Which activity determines how well a smartphone app works when the battery is low?
Security testing.
Performance testing.
Start-up testing.
Configuration testing.
Which process ensures software uses correct and appropriate data?
Escalation.
Validation.
Verification.
Authorization.
Which process converts data from one format into another?
Data justification.
Data verifying.
Data transfer.
Data loading.
Which tool can be used to assist managing the planning of a system change?
Gantt chart.
Archive log.
Support roster.
Asset register.
Which activity checks that maintenance procedures for a new system are in place? Acceptance testing. White box testing. Grey box testing. Quality testing. a
Acceptance testing.
White box testing.
Grey box testing.
Quality testing.
Which hardware constraints should be considered when purchasing a new server?
RAM, USB ports, secondary storage.
USB ports, CPU clock speed, graphics card.
RAM, CPU clock speed, graphics card.
CPU clock speed, RAM, secondary storage.
The introduction of which technology would require an organization’s IT security policy to be updated?
File servers.
Client computers.
Mobile devices.
Virtual consoles.
Which equipment uses a non-embedded Operating System?
Display.
Computer.
passive hub.
Peripheral device.
Which activity maintains copies of user data to prevent unauthorized loss?
Initialization.
Recovery.
Restoration.
Back-up.
What metrics can be used to establish that a new system meets the client's specifications?
IEEE standards.
Maintenance schedules.
Acceptance criteria.
DMS principles.
What type of benchmark is 100 mb/s?
Data protection benchmark.
Performance benchmark.
Authentication benchmark.
Security benchmark.
Which is a recognized software life cycle standard?
SSADM
TCP/IP
HTML
MS-DOS
Which term is used to describe disk storage capacity?
Hertz.
Track.
Sector.
Terabyte.
