WorksheetsTaking service booking
Total questions: 24
Worksheet time: 24mins
Find the vocabulary that match the picture.
lounge
boutique
amenities
security
Find the vocabulary that match the picture.
babysitting
beauty parlor
conference
service charge
Find the vocabulary that match the picture.
ballroom
banqueting room
boardroom
buffet
Find the vocabulary that match the picture.
laundry
cuisine
karaoke bar
beauty parlor
Find the vocabulary that match the picture.
cupboard
boardroom
cloakroom
room service
Find the vocabulary that match the picture.
audio-visual
cocktail lounge
fully equipped
ice machine
Find the vocabulary that match the picture.
theatre-style room
projector
lounge
boardroom
Find the vocabulary that match the picture.
cuisine
kitchen
amenities
ballroom
What is "surcharge"?
a reduction in the usual price.
a charge in addition to the usual amount of paying
What is "valet"?
a vehicle that travels a specific route.
a staff that parks the guests' vehicles
What is "shuttle"?
a vehicle that travels a specific route.
a piece of paper that guests display while in the hotel parking lot.
reaching a place by travelling.
What is a "vending machine"?
a machine that distribute snacks and beverages when you insert coins.
an area used for outdoor recreation, especially by children.
the place where guests can check in, check out and get information.
What is an "exchange bureau"?
the place where an event happens.
a service that brings food or drinks to a guest room.
a place where the money of one country can be changed into another one.
What is "sauna"?
the outside surface of the building roof.
a hot room for relaxation, filled with steam.
happening or being done exactly the same time.
What is "versatile"?
a place where events happen.
able to used for many different purposes.
the total number of people allowed
What is this?
projector
flip chart
screen
audio-visual
What is "refreshments"?
feeling happy and comfortable because nothing is worrying you.
a machine that distributes snack and beverages when you insert coins.
food and drinks
a machine that provides guests with ice to keep drinks cold.
What is "medical service"?
the service related to the treatment of illness and injuries.
a room in a hotel that people can relax or wait.
taking care of someone's baby or child while that person is out.
protection of person, building, organization or country against threats.
What word can describe this view?
rooftop view
garden view
beach view
panoramic view
Choose the most appropriate response.
Q; Have you got an outdoor playground for children?
We offer all leisure activities to add a positive dimension to a guest's stay.
We offer excellent services for both your business and holiday needs, sir.
The hotel offers executive lounge, kids' corner, and indoor-outdoor swimming pool.
There are two pool bars, coffee shops with nine private rooms,
Choose the most appropriate response.
Q; Would it be possible if you could reduce your standard rate by 15%?
Well sir, the room rate I've given you is the standard rack rate.
if you hold other courses in our hotel, we can make it.
That's rather a big discount. We could not reduce our standard rate by 15%
I think I gave you our standard rates last week.
Again, what is "rack rate'?
a charge with no discounts.
a charge with some discounts for group travellers
Choose the appropriate response.
Q: Could you reserve a barbequed seafood dish for the four of us dinner time?
How about a sea view corner? You can enjoy the beach views while having lunch.
Why don't you enjoy a cabaret show in our cocktail lounge? There are 200 seats.
Would you like me to book a table for lunch on 4th of October?
The dish contains half a lobster, king prawns, scallops and mussels. I can recommend.
Choose the appropriate response.
"We have to go to the airport before 1 pm. We have to check in at 2 pm."
What time will you be leaving the hotel, sir?
We provide medical service on request, sir.
We charge 2.000 THB for one-way trip by van sir. It's for 8 people.
You'll depart from Suvarnabhumi airport at 5.35 pm. local time. Is that right?
