WorksheetsBasic Business Communication - Part 1
Total questions: 12
Worksheet time: 6mins
What is considered as Communication?
Speaking
Jumping
Running
Eating
In the Communication process, which part is missing?
Sender, _______, Channel, Receiver,
Teacher
Message
Opening
Cooking
Which of the following is not a barrier to communication?
Body Language
Noise
Distraction
Language
Which of the following is a type of non-verbal communication?
Letter
Telephone Call
Body Language
Emails
Choose the type of communication that does not use words
Oral
Written
Verbal
Body Language
What is a way to identify when someone is interested in a topic you are talking about?
They are looking at their watch
They ask questions for more information
They change the subject
They yawn
Ways to Encourage Communication
Asking effective questions
Intently Listening
Ask for feedback
All the above
Non-Verbal Communication is getting messages across without using words.
True
False
Which of the following is an example of Oral Communication?
Newspapers
Letters
Phone call
Which of the following skills are important to communicate properly?
Reading
Writing
Speaking
All of the above
Communication is a two way process.
True
False
Posture, gestures, and facial expressions to send messages are called Body Language.
True
False
