wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

Chapter 2 - Communication Skills

Total questions: 10

Worksheet time: 2mins

Name
Class
Date
1.

Which of the following is an example of oral communication ?

a)

Newspapers

b)

Letters

c)

Phone call

d)

E-mail

2.

Which of these is NOT an appropriate non-verbal communication at work ?

a)

Keeping hands in pockets while talking.

b)

Talking at moderate speed

c)

Sitting straight

d)

Tilting head a bit to listen

3.

Which of these are examples of negative feedback ?

a)

I hate to tell you this but your drawing is poor.

b)

You can surely improve your drawing

c)

These are good drawings but you can do better

d)

None of the above

4.

_____ is the person who notices and decodes and attach some meaning to a message.

a)

Driver

b)

Receiver

c)

Sender

d)

Cleaner

5.

Which of the following skills are important to communicate properly ?

a)

Reading

b)

Writing

c)

Speaking

d)

All of the above

6.

____ are needed to communicate effectively with people.

a)

Self Management Skills

b)

ICT Skills

c)

Communication Skills

d)

Time Management Skills

7.

A ____ is used to transfer the message.

a)

Listener

b)

Change

c)

Channel

d)

Receiver

8.

____ is the verbal interchange of thoughts or ideas.

a)

Communication

b)

Concept

c)

Writing Skills

d)

Oral Skills

9.

Encoded message is transmitted by ................ .

a)

Decoding

b)

Encoding

c)

Media

d)

Noise

10.

Which of these are examples of positive feedback ?

a)

Excellent, your work has improved

b)

I noticed your dedication towards the project

c)

You are always doing it the right way

d)

All of the above