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5/18/22 QUICKBOOKS ONLINE MOCK EXAM#1

Total questions: 57

Worksheet time: 29mins

Name
Class
Date
1.

How many authorized users can you have with QBO Plus?

a)

1

b)

5

c)

25

d)

no limit

2.

What two reports do you compare when migrating data from QB Desktop to QBO?

a)

P&L

b)

Balance sheet

c)

Open Invoices

d)

Cash Flow

3.

Employees who punch in and out in QBO are authorized users.

a)

True

b)

False

4.

Use this icon for things you change once in a while.

a)

Gear icon

b)

New Icon

c)

Help Icon

d)

Apps Icon

5.

This type of accounting generally provides a company with a better sense of financial health because it looks not only at what you have on hand, but what is coming in and going out in the future.

a)

Accrual Accounting

b)

Cash Accounting

6.

Where do you find the "Close the Books" option?

a)

Settings: Account & Settings: Sales

b)

Settings: Account & Settings: Usage

c)

Settings: Account & Settings: Time

d)

Settings: Account & Settings: Advanced

7.

Tracking by class can let you compare departments, grants, or other funding streams.

a)

True

b)

False

8.

Automated Workflows are set up by creating...

a)

conditions and actions.

b)

schedules and actions.

c)

conditions and events.

d)

schedules and events.

9.

What do you use to track income, material and labor expense for individual contracts?

a)

Customers

b)

Projects

c)

Accounts Payable

d)

Accounts Receivable

10.

When creating a new customer, what MUST be unique?

a)

Display Name

b)

Company Name

c)

Contact Name

d)

Company ID number

11.

Which list has the names and contact information of people and companies you purchase from?

a)

Vendor

b)

Customer

c)

Products and Services

d)

Chart of Accounts

12.

Which list has the names and contact information of people and companies you sell to?

a)

Vendor

b)

Customer

c)

Products and Services

d)

Chart of Accounts

13.

When you want to import a list, what do you have to do to make sure the fields (like name and phone number) on your spreadsheet are sent to the correct fields in QuickBooks Online?

a)

Browse to upload the file.

b)

Map the information.

c)

Download a sample file.

d)

Resolve cells highlighted in red.

14.

What type of list cannot be imported into QBO?

a)

Transactions

b)

Customers

c)

Products

d)

Vendors

15.

What list do you use to view financial transactions within a current accounting period?

a)

Chart of Accounts

b)

Sales

c)

Customer List

d)

Vendor List

16.

Can you delete list entries?

a)

Yes

b)

No

17.

If you accidentally create a duplicate customer, but you haven't entered any transactions yet, what is the best way to resolve the duplication?

a)

Delete the duplicate.

b)

Make the duplicate inactive.

c)

Merge the duplicates.

d)

Ignore it.

18.

If you accidentally create a duplicate customer and have entered transactions using the new customer, how do you merge the accounts?

a)

Make the contact names match.

b)

Make the company names match.

c)

Make the display names match.

d)

You cannot merge accounts.

19.

What are two reasons for creating a recurring transaction? (Choose 2)

a)

Save time.

b)

Reduce errors.

c)

Laziness.

d)

Security.

20.

What are the three types of recurring transactions? Choose 3.

a)

Scheduled

b)

Unscheduled

c)

Reminder

d)

Automated

21.

What must be equal when you make a journal entry?

a)

Credits and debits

b)

Vendors and Customers

c)

Income and Expenses

d)

Equity and Assets

22.

Why should you limit the apps you use in QBO?

a)

More apps = more risk

b)

More apps = more fees

c)

More apps = more access

d)

More apps = more work

23.

The link to the Sales Center is located on the _____________ _______.

a)

Sales Tab

b)

Navigation Bar

c)

Invoice Center

24.

Statements, receipts, invoices and other transactions are created via the ______ ______ located in the ________ ________.

a)

action menu, customer center

b)

action menu, gear menu

c)

action menu, sales center.

25.

Which menu is used to enter a customer payment into Quickbooks Online.

a)

Invoice Menu

b)

Create Menu

c)

Payment Menu

26.

_______________ _________ ________ allows you to view details such as invoice dates and accounts for each customer.

a)

Sales detail

b)

Invoice detail

c)

Customer balance detail

27.

Displays the total sales to each customer.

a)

Customer Summary

b)

Customer Detail

c)

Sales Summary

28.

___________________ Details each product and service, who bought it, and the sales amount.

a)

Sales by Service/Product Sales Detail

b)

Sales by Product/Service Detail

c)

Sales by Detailed Service/Produce

29.

A _________ is created with cash sales.

a)

Invoice

b)

Credit Memo

c)

Sales Receipt

30.

A ____________ is created when a sale on account takes place.

a)

Invoice

b)

Sales Receipt

c)

Invoice Receipt

31.

The sales form setting can be found in Account and Settings under the Your Company heading.

a)

True

b)

False

32.

You Cannot change the default settings on a sales form, but you can implement other things.

a)

True

b)

False

33.

In QBO you can create sub customers.

a)

True

b)

False

34.

In undeposited you can collect more than one payment before making a deposit.

a)

True

b)

False

35.

The Create menu is used to enter a customer payments.

a)

True

b)

False

36.

QBO cannot have more than one customer, vendor, or employee with the same contact name.

a)

True

b)

False

37.

You can get to the customers list through the dashboard or through which navigation menu option?

a)

Sales

b)

Cash Flow

c)

Expenses

d)

Reports

38.

When creating an invoice, there is an option to charge sales tax.

a)

True

b)

False

39.

You got into a car accident. Your insurance company will pay for the repair. In QBO, what is the relationship between you and the insurance company.

a)

Sub-company / Main company

b)

Child / Parent

c)

Sub-company / Parent

d)

Child / Main Company

40.

Shipping and billing addresses must match or QBO will not let you save the account information.

a)

True

b)

False

41.

What preset options are available as payment terms? Select all that apply.

a)

Due on receipt

b)

Net 15

c)

Net 30

d)

Net 60

42.

What information is required to create an item in your products and services list? Select all that apply.

a)

Name

b)

Description

c)

Initial Quantity On hand

d)

Cost

43.

How are inventory items tracked on the balance sheet?

a)

As Inventory

b)

As assets

c)

As expenses

d)

As equity

44.

How are non-inventory items tracked?

a)

Liability

b)

Asset

c)

Current Cost

d)

Equity

45.

When is the cost of inventory items recorded?

a)

When they are ordered.

b)

When you pay for them.

c)

When they are invoiced.

d)

When the invoice is paid.

46.

What are you really charging a customer for when you charge them for a service? Mark all that apply.

a)

Products

b)

Training

c)

Labor

d)

Time

47.

You can change the logo on your forms.

a)

True

b)

False

48.

What can you customize in an email? Mark all that apply.

a)

Subject Line

b)

Greeting

c)

Message

d)

Fonts

49.

How can you reward loyal customers with discounts? Mark all that apply.

a)

Give a percentage off.

b)

Give a full refund.

c)

Give an amount off.

d)

Give a gift card.

50.

Quickbooks can accept what types of payments? Select all that apply.

a)

Cash

b)

Credit Cards

c)

Bank Transfer

d)

Checks

51.

What is the money-in workflow?

a)

Purchase order, bill, payment

b)

Purchase order, invoice, payment

c)

Invoice, payment, bank deposit

d)

Sales receipt, invoice, bank deposit

52.

Which form do you use for point-of-sale (POS) transactions?

a)

Estimate

b)

Invoice

c)

Sales Receipt

d)

Progress Billing

53.

For which 2 reasons should you set up products and services you sell in QBO? (Choose 2)

a)

So you can track sales by product and service.

b)

So your bank can track your product and service sales for tax purposes.

c)

So QBO can automatically reorder inventory items when they reach the reorder point.

d)

So you can add each product and service to invoices, sales receipts, expenses, and other sales forms.

54.

If you clear the BILLABLE check box for a cost, it is no longer a business expense.

a)

True

b)

False

55.

What is a reason for setting up products and services in QBO?

a)

To create customizable formulas in reports that you export to spreadsheets.

b)

To automatically schedule rendering of items that are out of stock.

c)

To automatically message customers when items are in stock.

d)

To have standard terminology for customers on sales forms.

56.

You want to reduce the amount your loyal customers owe you on each invoice by 10%.  Which feature should you use?

a)

Tips

b)

Discounts

c)

Vendor Credits

d)

Refund Receipts

57.

You want to pass on some of your costs directly to customers in QBO. You are able to assign a customer to a cost, but you cannot mark it as billable.  You need to make costs billable in QBO.  What do you do?

a)

In the Accounts and Settings area, on the Expenses tab, toggle on Track expenses and items by customer.

b)

In the Accounts and Settings area, on the Advanced tab, toggle on Billable Expense Income in the Billable expense income account.

c)

In the Accounts and Settings area, on the Expenses tab, toggle on Make expenses and items billable.

d)

In the customer record, on the Payment and billing tab, select Allow billable expenses.