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WorksheetsOffice Procedures Review
Total questions: 48
Worksheet time: 8mins
Which mark means to CLOSE UP SPACE?
Which mark means to DELETE?
Which mark means to TRANSPOSE?
Which mark means ADD SPACE?
Which mark means to MOVE RIGHT?
Which mark means NEW PARAGRAPH?
Which mark means INSERT?
Julie Henderson
123 Main Street
Lenexa, KS 66222
is an example of what part of the business letter?
Heading
Signature Line
Recipients Address
Body
is an example of a...
is an example of a...
What does the CC meaning?
Computer Copy
Insert other recipients email addresses you are sending copies of the message
Copy Carbon
What is the position of the sender’s address in business letter?
Inside address
Heading
Closing
The part of the business letter where the message of the letter is written is called the?
heading
body
greeting
closing
The sender's first and last name is written here. It is called the ____________.
heading
body
greeting
signature
A formal goodbye is written in this section of the letter. It is called the________________.
greeting
inside address
heading
closing
The inside address contains the ____________ information.
sender's
recipient's
business
church
The correct punctuation for the greeting/salutation is __________.
comma ,
semicolon ;
colon :
period .
In the first paragraph of the formal thank you letter you must write the following:
Thank you for…………………… (Give the reason why you are thanking the person)
-The date and place the event was held is not needed.
Thank you for…………………… (Give the reason why you are thanking the person)
-Give the date and place the event was held.
Thank you and congratulations for…………………… (Give the reason why you are thanking the person)
-Give the date and place the event was held.
Thank you for…………………… (Give the reason why the person is thanking you)
-Give the date and place the event was held.
The third paragraph of the formal thank you letter should end with the sender:
Thanking the recipient once more.
Giving one final reason why you appreciated what the person did.
Thanking the person again and express well wishes.
Expressing well wishes.
Read the following text to answer questions number 1 to 3.
To : All Employees
From : Paul Walker
Subject : Ordering Supplies
Date : April 4th, 20017
All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.
The memo is addressed to ?
New employee
Mr. Paul Walker
Head of Personal
All employees
Read the following text to answer questions number 1 to 3.
To : All Employees
From : Paul Walker
Subject : Ordering Supplies
Date : April 4th, 20017
All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.
What does the memo about?
Overdue accounts
Office furniture
Supply request
Typewriter
Read the following text to answer questions number 7 and 8.
To : John Cena
Senior Secretary
From : Andy wright
Date : May 3rd,2017
Sub : Steve Wilder, American Interior Designer
Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.
What is Steve Wilder’s occupation?
A teacher
An interior designer
Secretary
Manager
The document that outlines the details for a business trip for an executive is referred to as:
a diary
a programme
a minute
an itinerary
An itinerary outlines all the following except:
departure times
flight numbers
cost of airline tickets
hotel reservations.
Which of the following is the most risky method of taking money to a foreign country?
Foreign currency
Traveller's cheques
Bank drafts
Letter of credit
Which of the following is issued by the government to citizens wishing to travel abroad?
A passport
A driver's licence
Traveller's cheques
Airline tickets
Which of the following is purchased and signed by the buyer in the presence of the bank teller?
Credit cards
Letter of credit
Traveller's Cheques
A bank draft
When you travel, what kind of __________ do you prefer: hotels, resorts or hostels?
accommodation
attraction
destination
itinerary
When we finally reached our __________ , we were very tired.
destination
holiday
itinerary
inhabitants
the document you receive when you buy an airline ticket
boarding pass
itinerary
destination
passport
the nickname for the federal agency in charge of regulating items brought into the country
Customs
ETA
TSA
Coach
Before getting on the train, make sure you get a ticket from the ______.
ticket office
box office
waiting room
check in
A plastic card that borrows money from a financial institution to pay items or services.
Debit Card
Credit Card
Travellers Cheque
Bank Books
A plastic card that withdraws funds from a bank account to pay for products or services.
Debit Card
Credit Card
Travellers
Cheque
Bank Book
A series of letters and numbers that can identify a reservation.
E-ticket
E-confirmation
Confirmation number
reservation
A person appointed by a government to serve its interest or citizens in another country is called
Embassy
Consulate
President
Prime Minister
An document issued to allow a holder to enter a country for a specified period of time.
Passport
Embassy ticket
Police Record
Visa
A government issued document that grants permission for the holder to travel outside of the country.
Visa
Passport
Introduction Letter
Entry document
