Planning and implementing interventions in the organisation's social processes to improve effectiveness through techniques such as structural change, teambuilding, process consultancy, interpersonal skill development and role negotiation

forecasting the organisation's future resource requirements for labour, skills and competence, and to meet them through subsidiary plans for recruitment, deployment, resourcing development, retention and talent management.

Assessing and selecting suitable employees from applicants

on-going monitoring and periodic assessment of performance within agreed requirements

developing and managing salary structures, systems and scales that are equitable, fair and compliant with equal pay legislation

identifying potential and planning career development opportunities; succession and promotion planning; guiding and mentoring individuals in career planning

  managing informal and formal relationships with employee representatives (trade unions and staff associations); collective bargaining on terms and conditions; resolving collective disputes; implementing consultative committees and partnership agreements

developing and operating integrated systems for preparation of employee record-keeping, management reporting, statistical reports and returns and so on

formulating and implementing HR policies which set guidelines on how personnel issues should be handled

control over human resource management generally implies the existence of an HR officer or department with authority over (or advisory input to) all personnel management tasks in the organisation.

employees' identification with the organisation, loyalty and personal motivation in their work

is the pattern of values, norms, beliefs, attitudes and assumptions that may not have been articulated but shape the ways in which people in organisations behave and things get done

deals with the ways in which things are done in the work system of a business by teams and individuals

is concerned with how the various processes required to make a product or provide a service should operate

specifies the contents of jobs in order to satisfy work requirements and meet the personal needs of the job holder, thus increasing levels of employee engagement.

This means combining previously fragmented tasks into one job, again to increase the variety and meaning of repetitive work.

This goes beyond job enlargement to add greater autonomy and responsibility to a job. It aims to maximize the interest and challenge of work by providing the employee with a job

This is the movement of employees from one task to another to reduce monotony by increasing variety.

assume that human beings have an innate package of motives (needs or desired outcomes) which they take action to pursue.

providing employees with direst and clear information about the effectiveness of their performance.

  the growth or realization of a person’s ability and potential through the provision of learning and educational experiences.

is the basis for preparing role profiles that provide a framework for analysing and identifying learning needs. Role profiles set out the key result areas of the role but, importantly, also define the competencies required to perform it.

is experiential learning. It is learning by doing and by reflecting on experience so that it can be understood and applied.

is the act, process or right by which one person 'succeeds to' or takes over the office or post of another person. It is developed to replace a more senior manager who retires or leaves.

a statement of the component tasks, duties, objectives and standards of the job

exercises, in which candidates can explore (and hopefully display) interpersonal skills and/or work through simulated managerial tasks

where candidates' analytical and problem-solving abilities are tested in working through described situations/problems

allows individuals to carry out a self-evaluation as a major input to the appraisal process.

is used to reward and reinforce positive behaviours, progress and performance by praising and encouraging the individual. Its purpose is to increase confidence