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IBOT Updates 3

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

What are the new GA50 products added for which we can place an order over the phone? Select all that apply

a)

Uncaged

b)

Beets Formula

c)

MetaboREM

d)

Rapid Recall

2.

What should we do if customer wants to order an additional 18 bottles for a different product?

a)

We advise the customer that we'll call them back within 72 hrs. This gives our AMs enough time to get a response from the client.

b)

Schedule a callback.

c)

Inform SME/TL on duty

d)

You place the order for the customer over the phone

3.

What product did we recently change the shipping label name to "Warehouse" on the package box for discretion?

a)

Herpagreens

b)

Herpesyl

c)

Prostastream

d)

Tonic Greens

4.

What product can we no longer place an order for over the phone?

a)

Biofit

b)

Sugar Balance

c)

Omega Krill

d)

Vision 20

5.

If a customer wants more than 18 bottles for the same product, let them send a an email to _______?

6.

What product is this ?

a)

Golden Plated Trump Card

b)

Proud Patriot

c)

Stone Force

d)

Patriot Golden Card

7.

What product is this ?

a)

Golden Plated Trump Card

b)

Proud Patriot

c)

Stone Force

d)

Patriot Golden Card

8.

Is the 25% and 10% discount for GA50 still active as of this moment?

a)

Yes

b)

No

9.

I want to place an order for 18 bottles of Non buygoods product BPS 5. Can we place the order for the customer ?

a)

Yes

b)

No

c)

Inform TL/SME

d)

Schedule a callback

10.

I want to place an order for 18 bottles of GorillaFlow. Can we place the order for the customer?

a)

Yes

b)

No

c)

Inform TL/SME

d)

Schedule a callback