WorksheetsTrain Customer Services
Total questions: 18
Worksheet time: 6mins
Why do we need to check information in Term?
Check student payments.
Check student ID Card.
Check classroom info.
Check number of student.
A-007871 What is this code?
Student ID
Employee ID
User ID
Applicant ID
Student can has only one ID.
True
False
How system check applicant already created?
Name and Date of birth.
Name and Phone Number.
Name, Date of Birth and Phone Number.
Only Name.
Key-in name to Name in Latin field.
Mean vatanak
Mean Va ta nak
MEAN VATANAK
Mean Vatanak
Is this picture correct to upload in applicant?
Yes, Correct!
No, It's not.
Is this picture correct to upload in applicant?
Yes, Correct!
No, It's not.
Witch one is correct profile image?
If student already registered English Program, and student want to register new Chinese Program more what should we do in Function Student?
Click New to add more program.
Click Edit and add more program.
Call ask Ms. Hung to register.
Call ask Academic team to register.
If you see the same name in Student Payment, what should you do?
Can select any name.
Ask student to clarify name, date of birth and phone number.
Select Name on the top one.
If student fail can not make payment, we can check score in ___?
Applicant info
Student Info
Student Report
Fail Student Report
Does Student Payment has Total in Khmer Riel or not?
Yes, It Does.
No, It doesn't.
Can we make student payment tuition fee and other payments on the same receipt?
Yes, It can
No. It can not.
Does system has function to change password by yourself?
Yes, It does.
No. It doesn't.
If other customer service confuse to use your account who will responsible for that?
Those who use it are responsible.
Account owner.
Suppervisor.
IT guys.
Should you save your account and password in computer?
Yes, we should.
No. we should not.
Can we use other account to make payment?
Yes, we can.
No. we can not.
(Kong pheakdey) is that name write correct?
Yes, Courrect!
No. It's not.
