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PKT Test

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

If the captain said he will not do the rides what is the Disposition (the call is within 14days)?

a)

Not interested

b)

Not interested /Need Incentives

c)

Not Interested/Maybe Living In A Non Serviceable Area

d)

Not Interested/Deactivated

2.

If the captain is not getting the rides what needs to be the probe

a)

Need to inform about the Hige demand area

b)

Ask him to wait for sometime

c)

Ask him to move to some other area

d)

Non of the above

3.

What is the referral amount for Bangalore city?

a)

2000

b)

3000

c)

198

d)

Non of the above

4.

What will be the customer cancellation charges after travelling 3Kms ( Delhi )

a)

10

b)

8

c)

12

d)

11

5.

Joining Bonus will be applicable for this cities

a)

Delhi

b)

Bangalore/Delhi

c)

Mysore

d)

Non of the above

6.

As per the update, what is the TAT for changing the mobile number in Bangalore?

a)

25 mints

b)

10 mints

c)

30 mints

d)

instant

7.

What are the criteria for B2B Sevices Activation for Bangalore?

a)

Need to complete 3 rides and pay 300rs

b)

Need to complete 3 rides and B2B free activation

c)

Will active the B2B without taking the any Ride

d)

All of the Above

8.

what is the complete joining bonus if the captain completes 40 orders for Hyderabad cities?

a)

400

b)

600

c)

500

d)

260

9.

What is the payment slab for Mangalore City?

a)

Base Fare 10 ,Minimum Fare 15, 5/km upto 4km , post 4km 7/km , price per minute is 0.50, Platform charges 15% , Pickup extra km fare posr 2km : 2rs /km ( Max 6rs)

b)

Base Fare 10 ,Minimum Fare 20, 6/km upto 3km , post 5km 10/km , price per minute is 0.10, Platform charges 25% , Pickup extra km fare posr 10km : 3rs /km ( Max 5rs)

c)

Base Fare 10 ,Minimum Fare 25, 4/km upto 2km , post 6km 11/km , price per minute is 0.25, Platform charges 20% , Pickup extra km fare posr 15km : 2rs /km ( Max 8rs)

d)

Base Fare 10 ,Minimum Fare 10, 2/km upto 3km , post 5km 15/km , price per minute is 0.10, Platform charges 10% , Pickup extra km fare posr 15km : 10rs /km ( Max 5rs)

10.

What is the payment slab for Bhilai?

a)

Rs 30 per order, LM After 5km 4 rs per km

b)

Rs 35 per order, LM After 3km 4 rs per km

c)

Rs 30 per order, LM After 6km 3 rs per km

d)

Rs 30 per order, LM After 4km 8 rs per km

11.

If Captain tells he is not getting the order what should be done on the call?

a)

Check the Captain's Failed orders

b)

Tell the captain to go High Demand Areas 

c)

Check the last Login date and time

d)

All the above

12.

What should Captain do when the customer is not picking up the call in B2B ( Swiggy ) delivery

a)

Contact Swiggy Help & Support

b)

Contact Swiggy ( or ) Rapido Help & Support

c)

Cancel the order if the customer is not responding to the call 

d)

Non of the Above

13.

What will be the incentives for FT ( Full Time ) Captain in Bangalore Captain 

a)

Min 5hrs of login with 8 orders 300 incentive

b)

Min 4.5hrs of login with 8 orders 500 incentive

c)

Min 5hrs of login with 15 orders 1000 incentive

d)

Min 5hrs of login with 10 orders 1500 incentive

14.

What will you do if Captain tells that he is not getting the OPT to login the Application

a)

Check the profile dash board and tell the OTP

b)

Check the Supply dash board and tell the OTP

c)

Tell the Captain to re-instal the Application 

d)

Tell the Captain to visit the city office

15.

How many time can a captain redeem in a week for Ajmer city

a)

1 rs weekly 2 times

b)

1 rs weekly 3 times

c)

1 rs weekly everyday

d)

1 rs weekly 4 times