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USMG10 FUNDAMENTALS OF MANAGEMENT

Total questions: 16

Worksheet time: 20mins

Name
Class
Date
1.

Which of the following is NOT a characteristic of SMART goals?

 

a)

relevant

b)

satisfy

c)

target dates

d)

measureable

2.

Ø (a)   is a large-scale action plan that sets the direction for an organization

3.

which elements below are the core job dimensions ?

a)

skill variety

b)

task significance

c)

feedback

d)

automatic

e)

task entity

4.

Draw a maslow hierarchy needs theory diagram

5.

Which need under maslow hierarchy is the least important to individual ? Why?

4 lines
6.

All of the following are the barriers to effective communication EXCEPT:

a)

Noise

b)

Poor listening

c)

Halo effect

d)

Language problems

7.

To increase the productivity of Ali in completing his job dateline. Mr Wong as his manager has offered him a RM500 increment in salary starting next month. This situation refers to what type of reinforcement behavior under reinforcement theory ?

(a)  

8.

draw a cluster chain under types of grapevine.

9.

 

6. Which of the following is the most ineffective leadership style?

a)

laissez fair

b)

lazy fair

c)

demonstration

d)

automatic

10.

Which below are the types of control

a)

concurrent

b)

feedforward

c)

straightforward

d)

feedbackward

e)

feedback

11.

What is trait theory of leadership?

(a)  

12.

What is the worst leadership style under the managerial/leadership grid?

4 lines
13.

kaizen is one of the total quality management approach. Kaizen refers to (a)   ?

14.

   Which of the following is NOT a component of the expectancy model?

a)

Valence

b)

equity

c)

Instrumentality

d)

Expectancy

15.

What are the examples of programmed decision?

a)

to thumb in and out everyday at office

b)

to decide a monthly budget

c)

to wear a formal attire at work

d)

to create a marketing event

16.

Which are the best represent Sir Sharmin ?

a)

Kind

b)

Handsome

c)

Handsome and cute

d)

All of the above