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Worksheets

Appropriateness in Emails

Total questions: 20

Worksheet time: 11mins

Name
Class
Date
1.
Knowing your audience is important in email communication.
a)
True
b)
False
2.

The tone of a professional email is...

a)

Unimportant

b)

Informal

c)

Formal

3.

The tone of a personal email is...

a)

Professional

b)

Formal

c)

Informal/Casual

4.

What is it important to do with every email?

a)

Reread your email and fix any typos.

b)

Make sure that your tone is appropriate.

c)

Add a relevant subject line.

d)

Have an appropriate greeting and closing.

e)

All of the above

5.

Every email you send should have a subject line.

a)

True

b)

False

6.

The subject line of an email is important because...

a)

It helps people find emails easily in their inbox.

b)

You can't send an email without it.

c)

It tells the reader why you are writing.

7.

Which of the following descriptions would NOT make a good subject line?

a)

short

b)

specific

c)

personalized

d)

lengthy

8.

Choose the best subject line for the following email.

Dear John,

I am writing this email to inform you that there will be a meeting on the 12th of October. The meeting will be held at the conference room.

Best regards,

Mary

a)

Meeting on October 12th

b)

You better come for the meeting on Oct 12th!!

c)

Meeting

d)

Hi John

9.

Choose the best subject line for the following email.

Dear Ahmed,

I'm writing to let you know that there is a place available for you o start English classes in the LINC program at Mohawk College. The classes are every morning from 9am to 12pm. Please let me know as soon as possible if you are interested in registering.

Best regards,

Mary Anne Peters (she/her)

Coordinator, Programs for Newcomers

a)

LINC

b)

Hey!

c)

message for you

d)

English classes at Mohawk College

10.

Which part of the email is where you say hello?

a)

Greeting

b)

Closing

c)

Subject line

11.

What is the best greeting for a FORMAL email?

a)

Dear Ms. Al Hadid,

b)

Dear Salma,

c)

Hi Salma,

d)

Hi dear Ms. Al Hadid,

12.

If I am writing an INFORMAL or SEMI-FORMAL email to Kate, I can use...

a)

hi kate!

b)

Kate

c)

Hi Kate,

d)

Dear Ms. Campbell:

13.

Which greeting is NOT appropriate?

a)

Good morning dear Ming,

b)

Hi Ming,

c)

Good morning,

d)

Good morning Ming,

14.

Which greeting is NOT usually used in Canadian emails?

a)

Dear Ms. Al Hadid,

b)

Dear Salma,

c)

Dear Ms. Salma,

d)

Hi Salma,

15.

Which part of the email is where you say goodbye?

a)

Greeting

b)

Subject line

c)

Closing

16.

All of the following are appropriate closing phrases EXCEPT

a)

Thanks,

b)

Sincerely,

c)

Bye,

17.

Which is a good way to end a FORMAL email?

a)

Yours Sincerely,

b)

Have fun!!

c)

Sincerely

18.

Which is an appropriate closing for an INFORMAL email to a friend?

a)

Best,

b)

Kind regards,

c)

Yours sincerely,

19.

What is WRONG with this email?

Can we arrange a time to go over some questions I have about the upcoming writing assessment? I’ve been studying for a couple days but still have some questions.

I’m available Monday after school and Tuesday before school. Please let me know what works with your schedule. I would be grateful for your help.

Best,

Vanessa Frank

a)

It needs to be more specific.

b)

There is no greeting.

c)

There is no closing.

20.

What is RIGHT about this email?

To: jadams@cjhs375.org

From: partyallnight@gmail.com

Subject: Jared Sikes, Test Question, 5th Hour

Dear Jeff,

When is our test?

a)

The subject line is clear and specific.

b)

The closing is strong.

c)

The content of the email is specific.