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Worksheets

Week 4

Total questions: 10

Worksheet time: 7mins

Name
Class
Date
1.

Captain activation date is on 15th of June Organic user , what will be the Joining bonus in Chandigarh City

a)

1 Orders = 30

7 Orders = 50

15 Orders (s)= 80

45 Ordes (s) =120

b)

1 Order = 30

3 order(s)= 50

7 Order (s)=80

14 Order(S)=100

c)

1 Orders = 30

7 Orders = 50

15 Orders (s)= 80

45 Ordes (s) =100

d)

01Order = 20

10Order (s)=120

20Order(S)=360

2.

Requesting B2B service “Link captain” (Bangalore, Delhi, Chennai,Hyderabad) , what need to be informed to captain ?

a)

 *The Captain must complete 3 Orders.

*Check the “Activity Logs”, Do not add the food service ask the captain to request in service manager

*educate captain that for B2B service captain need to pay INR 300 as a refundable deposit and once the captain completes 60 Link &B2B orders amount will be refunded

b)

 *The Captain must complete 3 Orders.

* Activate food service on captain request

c)

*the captain should call help and support and he educate captain that for B2B service captain need to pay INR 300 as a refundable deposit and once the captain completes 60 Link &B2B orders amount will be refunded

d)

  Check the “Activity Logs”, add the food service The Requested service status will be processing (Post 24 hours TAT)

3.

captain said why my account has been suspended , what need to check in system ?

a)

Agent will check the reason for suspension in the “Activity Logs” and educate the remarks.

b)

Agent will check the reason for suspension in the “Complaints By Customer” and educate the remarks.

c)

Agent will check the reason for suspension in the “Order detail ” and educate the remarks.

d)

Agent will check the reason for suspension in the “Profile dash board ” and educate the remarks. ask captain to help and support

4.

What is full form of APR

a)

Accept per ride

b)

average per ride

c)

accept per route

d)

Accept life time ride

5.

Captain asked to provide Free helmet , what need to be informed on call

a)

Ask captain to complete ride will provide helmet at office

b)

convince the captain to visit the office and enquire about price, compare to outside we offering for less price.

c)

Ask captain to visit and collet free helmet

d)

Ask captain to call help and support and request for helmet

6.

In Mangalore are we providing Bike taxi service ?

a)

No Only Auto service

b)

No only delivery and C2C service

c)

Yes

d)

No only Hire service

7.

In Jaipur what is the pay for B2B service

a)

Rs 40 per order // LM Price After 5km, Rs6 / Km

b)

Rs 40 per order // LM Price After 6km, Rs6 / Km

c)

Rs 40 per order // LM Price After 15km, Rs6 / Km

d)

Rs 40 per order // LM Price After 5km, Rs5 / Km

8.

In Hyderabad which an all service is available ?

a)

Link,C2C,Zomato,Mapprr Express,Menew,Food street,Spenser,Delivery,Rebel foods

b)

Link,C2C,Zomato,

Mothersfood

c)

Link,C2C,Zomato,Kaleyra,SME,Bharatpe,Magicpin,Rebel foods,Rapido buy

d)

Link,C2C,Zomato.Magic pin/Magic pin food

9.

If Captain is referred by other captain , will he eligible for Joining bonus ( 260Rs ) ?

a)

May be

b)

Yes

c)

No

d)

Will get both bonus

10.

Can captain take ride in Sport bike ?

a)

Depend on customer comfortable

b)

No

c)

Yes

d)

Partially yes