The restaurant staff frequently makes mistakes in giving orders to their customers that make the customer not happy. When this happens, when customer pays they will give voucher to customers. The voucher will be used by the customer the next time she orders in the restaurant for free. Which of the following steps is value adding?

The restaurant staff frequently makes mistakes in giving orders to their customers that make the customer not happy. When this happens, when customer pays they will give voucher to customers. The voucher will be used by the customer the next time she orders in the restaurant for free. Which in the scenario is an example of business value adding?

Which of the following is TRUE regarding a step that is business value-adding?

Which of the following is an example of Hold waste?

The staff has to get the customer's order again because the staff lost the order slip is an example of what type of waste?

The kitchen staff cooked a lot of fried chicken ahead of time so that he will not in a rush if there are orders received from customers. However, the day ends with only 5 customers who ordered causing the remaining fried chicken to be just given away is what type of waste?

The Talabat driver is on his way to deliver the food you order. However, got lost on the road. What type of waste is in the scenario?

The following are 3 types of Overdo waste EXCEPT:

The Talabat driver brought the car to the mechanic because it suddenly stops on the road that made him unable to deliver the customer orders. Which type of waste is presented in the given scenario?

Which waste occurs when we execute an entire process instance that does not add value upon completion?

A technique that allows to collect issues from complementary perspectives?

Which technique allows you to document issues in a structured manner where detailed analysis of each issue and its impact in the form of table with a pre-defined set of fields are written?

Which of the following is created to depict the relationship between a given negative effect and its potential causes?

Which of the following is not a category of Cause and Effect Diagram?

You are currently doing online shopping in Amazon.com, however ,your internet connection was lost so you are not able to complete the transaction. Which category of cause and effect analysis is evident in the scenario?

You ordered online but you did not pay because you thought you will pay upon delivery because you receive a confirmation of your order through email. Unfortunately, your order was not delivered because you did not pay the time you made the order.Which category of cause and effect analysis is evident in the scenario?

You went to the pharmacy to buy medicine. However, the pharmacist did not inform you the medication or how to take the medicine. Which category of cause and effect analysis is evident in the scenario?

You pay your orders in the restaurant. Unfortunately, you were surprise because the bill reached to 200 Rials and you only ordered fired chicken.Which category of cause and effect analysis is evident in the scenario?

You have been receiving a lot of orders form your customers for the tent because its summer time. However, your suppliers don't have delivery yet because they have few staff to do the tents. Which category of cause and effect analysis is evident in the scenario?

You have been receiving a lot of orders from your customers for orange juice but you run out of stock for oranges so you cannot provide the customers order for the mean time. Which category of cause and effect analysis is evident in the scenario?

Which of the following is a diagram that is created to analyze the cause of negative effects used for root cause analysis?

Factors that, if corrected, eliminated or avoided would prevent the issue from occurring in future is referred to as?

Factors are those that set the stage for, or that increase the chances of a given issue occurring.

Which type of chart that can be used as a complement to Pareto charts in order to take into account the difficulty dimension presented in four quadrants?