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UNITY 101 | Refresher Part II

Total questions: 15

Worksheet time: 13mins

Name
Class
Date
1.

UNITY by Hard Rock is free-to-join rewards program

a)

TRUE

b)

FALSE

2.

How many tiers are there in our Unity program?

a)

1 (One)

b)

2 (Two)

c)

3 (Three)

d)

4 (Four)

3.

How does one register to be a Unity Member?

a)

Contact Front Desk

b)

Scan Unity QR code for enrollment

c)

Access Unity Website

d)

Write to Unity Support Services

4.

Match the following

a)
1.

0-3,999

b)
2.

4,000-14,999

c)
3.

15,000+

d)
4.

Invite only

5.

If a Member earns 5000 Tier Credits, what Tier Status are they?

a)
b)
c)
d)
6.

Hard Rock Rewards member can still access their account at this moment until they sign up for Unity Program.

a)

True

b)

False

7.

Luciano earned 6000 tier credits throughout the year 2022. His tier status is ________ and valid until ____________?

a)

Star ; December 2022

b)

Legend ; February End, 2023

c)

Legend ; December End, 2023

d)

Legend : February End, 2024

8.

What is the value of a Unity Point?

a)

100 points = 1 dollar

b)

100 points = 0.50

c)

100 points = 3.50

d)

100 points = 5 dollars

9.

A member can earn points from ....

a)

Room booking through Expedia or booking.com

b)

Room bookings on employee rate

c)

Late Check-out Fees

d)

Additional 3rd person / extra (rollaway) beds

10.

What are amongst the benefits a Star member could choose in Hard Rock Hotel Desaru Coast?

a)

Complimentary Pressing of Two Items

b)

Lounge Access

c)

Discounted Airport Departure Transportation

d)

Daily Bottled Water

11.

What are among the choice benefits an Icon member can choose during his/her stay in Hard Rock Hotel Desaru Coast?

a)

Room Upgrade

b)

Daily Bottled Water

c)

Upgraded WiFi

d)

Complimentary Airport Departure Transportation

12.

Members within the same participating location; can earn Unity Tier Credits for a qualifying stay, booked and paid for by Member, of up to how many rooms?

a)

1 room per night (member's own room only)

b)

2 rooms per night (member's room and one additional room)

c)

3 rooms per night (member's room and two additional room)

d)

4 rooms per night (member's room and three additional room)

13.

Which of the following may qualify for X status nomination?

a)

CEO who brings $50,000 room nights a year

b)

High Spend of $60,000

c)

Any Instagram Influencer with over 100k followers

d)

Members with 20,000 tier credits

14.

The followings are current Unity Participating Properties....

a)

Hard Rock Hotel Bali

b)

Hard Rock Hotel Desaru Coast

c)

Hard Rock Hotel Penang

d)

Hard Rock Hotel Singapore

e)

Hard Rock Cafe Melaka

15.

How many discount does a Unity member is entitled to when shopping in Rock Shop at Hard Rock Hotel Desaru Coast?

4 lines