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Communication Barriers 2.0

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

A communication barrier causes enhances the communication process.

a)

True

b)

False

2.

Barriers caused by both sender and recipient can result from:

a)

incomplete understanding of the information

b)

incomplete understanding of the situation

c)

the vocabulary and attitudes of the other party

d)

all of these

e)

none of these

3.

Distortion occurs only when a message is being decoded.

a)

True

b)

False

4.

Distortion leads to _______ understanding of the message and ______ understanding of its meaning.

(a)  

5.

Distortion occurs by using body language which is misinterpreted.

a)

True

b)

False

6.

Distortion does not occur when information is put into a form the recipient cannot understand.

a)

True

b)

False

7.

The use of faulty equipment is a barrier at both the sender and receiver.

a)

True

b)

False

8.

Inadequate communication skills can arise from correct information being used.

a)

True

b)

False

9.

The appropriate use of jargon is a major barrier in communication.

a)

True

b)

False

10.

(a)   refers to features of the location that interfere with the accurate transfer of information.

11.

The following barrier ocurred by whom?


poor listening skills

a)

sender

b)

receiver

c)

both sender and receiver

d)

neither of them

12.

To whom is illegible handwriting a barrier?

a)

senderi

b)

receiver

c)

both sender and receiver

d)

neither of them

13.

The following barrier ocurred by whom?


information overload

a)

sender

b)

receiver

c)

both sender and receiver

d)

neither of them

14.

The following barrier ocurred by whom?


appropriate jargon was not used

a)

sender

b)

receiver

c)

both sender and receiver

d)

neither of them

15.

Poor internet connection is an example of an outside barrier.

a)

True

b)

False