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CHAPTER 1—THE MANAGER'S JOB

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

     Management is the process of

a)

planning, organizing and staffing, leading, and controlling.

b)

maintaining the status quo.

c)

keeping labor from taking over.

d)

facilitating groups.

2.

Which function of management is most involved with energizing, directing, activating, and persuading others?

a)

leading

b)

controlling

c)

planning

d)

organizing and staffing

3.

Controlling is primarily concerned with

a)

making rational decisions.

b)

comparing actual performance to a predetermined standard.

c)

influencing people to perform better.

d)

laying out work in a logical manner.

4.

The two planning roles for manager involve

a)

monitoring and disturbance handling.

b)

strategy and operations.

c)

being a figurehead and a spokesperson.

d)

team building and team play.

5.

The primary concern of the administrative management aspect of classical management was

a)

managing a company's information system.

b)

teaching nonprofit organizations how to be successful.

c)

how organizations should be managed and structured.

d)

the application of scientific methods to increase workers' productivity

6.

With respect to managers, poor interpersonal skills

a)

have a neutral impact on performance.

b)

can lead to job failure.

c)

are not important because "Nice guys and gals finish last."

d)

only create problems at the first two levels of management.

7.

Maslow suggested that humans are motivated by efforts to satisfy a hierarchy of needs ranging from basic needs to those for self-actualization, or reaching one’s potential.

a)

T

b)

F

8.

Conceptual skill is needed to understand how the various parts of the organization fit together.

a)

T

b)

F

9.

According to the classical approach to management, a company is most likely to be efficient when the structure of the firm determines its strategy.

a)

T

b)

F

10.

The quantitative approach to management emphasizes methods in decision making, based on the scientific method.

a)

T

b)

F