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WorksheetsListening/Communication
Total questions: 27
Worksheet time: 14mins
Consists of complex affective, cognitive, and behavioral processes; which one of the following processes deals with interpreting the meaning of the message?
affective
cognitive
behavioral
What does behavioral context of listening relate to?
attending to a message
understanding a message
responding to a message
People always listen for the same reason – to obtain information.
True
False
Content oriented listeners focus on
facts to evaluate
feelings of the speaker
the ultimate point of the conversation
Listening style is your conscious approach to listening.
True
False
Which ONE of the following gives the correct process of active listening?
attending-understanding-evaluating-remembering-responding
attending-remembering-understanding-evaluating-responding
attending-understanding-remembering-evaluating-responding
Which ONE of the following is one techniques to become a good active listener
Understanding and decoding the message
Adopting a listening posture
Responding verbally to the message
Understanding the message as a listening step means...
encoding the message
decoding the message
responding to the message
Which one of the following is not a technique for remembering
taking notes
repeating the information
empathizing
When we are evaluating a message, we have to separate facts from inferences because...
facts can be verified whereas inferences are assumptions based on the facts
facts can be true whereas inferences are definitely true based on the facts
facts are verified whereas inferences are true facts
I watched the security tapes. He is an honest man. His alibi checks out; he was at work during the robbery. He hasn't stolen the money.
fact
inference
Process of critically analyzing a message to determine its truthfulness, utility, and trustworthiness is called
attending
remembering
evaluating
Public Speaking apprehension is the feeling of fear before or during the speech; and it has 3 symptoms. Which ONE of the following is not a symptom?
emotional
physical
conversational
cognitive
Cause of Public Speaking Apprehension is the previous experience. Which one of the following states the correct list of previous experiences?
modelling & negative reinforcement
modelling & anticipation
confrontation and adaptation
If a presenter believes that s/he must impress a very critical audience, what type of orientation is s/he adopting?
communication
performance
visualization
If a speaker is visualizing the worst case scenarios in his/her mind, what kind of orientation is s/he adopting?
speaking skills training
visualization
systematic desensitization
Reducing anxiety by replacing anxiety-arousing negative self-talk with anxiety-reducing positive self-talk is ...
cognitive restructuring
communication orientation
visualization
This speech is delivered with only seconds or minutes to prepare is called ...
Scripted speech
Extemporaneous speech
Impromptu speech
This speech is researched and planned ahead of time but is delivered using only a speaking outline or notes...
Extemporaneous speech
Impromptu speech
Scripted speech
Graceful and controlled use of the body that
gives the impression of being self-assured, calm, and dignified is called ...
Posture
Poise
Appearance
´Which of the following is NOT one of the benefits of using presentational aids?
they clarify and dramatize the verbal message
they help audiences remember information
they allow you to narrow down who you appeal to
they make you feel more confident
A speech about the history of Kuwait with particular focus on buildings then and now, would benefit from:
your watercolor drawings of today’s airports
a bar chart showing construction activity in Kuwait city from 1995 to today
a piece of concrete from when one building was demolished
Models of the highways
In persuasive speech, arguments are developed with the support of...
ethos
pathos
d'artagnian
ethos
pathos
logos
ethical
pathological
cognitive
–Convinces the audience that something is good, fair, moral, sound, or its opposite
proposition of value
proposition of policy
proposition of fact
–Convinces the audience that something did or did not occur, is or is not true, or will or will not occur
proposition of value
proposition of policy
proposition of fact
Which ONE of the following credibilities is perception of a speaker’s expertise during the speech
Terminal credibility
Initial credibility
Derived credibility
An audience is not likely to be interested when negative emotions are evoked.
True
False
