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QUIZ CU03

Total questions: 24

Worksheet time: 2hrs 36mins

Name
Class
Date
1.

 What is stock rotation?

a)

Bring in new items to keep up with the changing times

b)

To ease the process of purchasing in the stores.

c)

Not that important in hardware and building supply stores

d)

Putting new merchandise behind, or below, existing stock when putting product out on the retail floor.

2.

Which of the methods below is NOT classified as a primary data collection?

a)

Interviews

b)

Observation

c)

Questionnaires

d)

Archived file or data

3.

What are the key elements for running a successful sales promotion?

a)

Target audience and Measurable Goals

b)

Target audience, Measurable Goals and Limited availability

c)

Target audience, Measurable Goals, Limited availability, Sufficient promotion and Value

d)

Target audience, Measurable Goals, Limited availability and Sufficient promotion

4.

Which of the picture below is Expired product ?

a)
b)
c)
d)
5.

What is product specification?

a)

The food should be fully and accurately described

b)

Product specification is about a document that provides critical defining information about a product and can include identification of the manufacturer

c)

Chemical and physical indices and any tolerances for defects should be specified.

d)

The essential composition and quality factors should be specified. This should include both optional and mandatory ingredients with any minimum or maximum levels of use.

6.

What is the Methods to check items to be returned

a)

Physical checking

b)

System checking

c)

Inventory checking

d)

Get the supplier/vendor list from Receiving Department

7.

Why is the survey important in retail operation?

a)

To allocate resources and set the suitable approach to achieve target

b)

To sustain the minimum level of inventory

c)

To ensure the quantity of inventory is accurate

d)

To ensure the inventory level is updated over time

8.

why when do disposal items and need to show the damage products to Manager.

a)

To avoid theft or fraud

b)

To check expired date

c)

To check condition of product

d)

To check quality of product

9.

What is the procedure in pre-stock take ?

a)

Location tagging and layout plan

b)

Check address of vendor

c)

Determine the type of stock

d)

Perform counting of all cycles

10.

What is the information that can be gathered from a survey?

a)

Focus group

b)

Market trend

c)

Customer personal data.

d)

Customer personal finance data

11.

What are the important points to be considered in doing market research

a)

Attitudes

b)

Behaviors

c)

Demographics

d)

Filmographies

12.

What is the meaning of "Demographics study" in market research?

a)

The characteristics of an organization

b)

Such as age, income level, and gender

c)

How a respondent thinks or feels about something

d)

What action the respondent has taken or plans to take

13.

Who should collect the disposal form and give the document to Security department

a)

Manager

b)

Store Manager

c)

Department Staff

d)

Finance Department

14.

Who will check items and check the document whether it’s tally with items to be disposed or not?

a)

Security Officer (Loss and Prevention Department)

b)

Vendor

c)

Department staff

d)

Finance

15.

How OUT OF STOCK can happen?

a)

Price increased Price increased

b)

Price decreased

c)

Wrong shelve capacity entered

d)

Wrong additional shelves capacity entered

16.

What is the function of monitoring pre-stock take activity?

a)

To ensure company do not bare loses due to mistake done in counting stock

b)

To ensure all damage and expired items were returned before performing stock take

c)

To preparation is well done, to ensure no last minute action occur and get a reliable result (integrity)

d)

To ensure enough manpower, all items was arranged by department, all bay was patch with number (address)

17.

What causes the physical stock and report not tally?

a)

Miscounting stock, overstock, discontinued items and negative stock

b)

Mistake in ordering stock, holding too much stock, system error and shoplifting

c)

System error, administration error, fraud (employee), fraud (supplier/vendor) and shoplifting.

d)

Receiving error, good return error, error in disposing item process and holding too much stock

18.

What are the document is required for returnable process?

4 lines
19.

'OOS' Stand for ?

a)

OUT OF STOCK

b)

OUT OF PRODUCT

c)

OUT OF SALE

d)

PROMOTION

20.

What is damaged product?

a)

Products that are broken, cracked, or scratched

b)

Products that are not broken, cracked, or scratched

c)

Products that cannot be return back to the vendor due to damaged, expired or others

d)

Products that need to be return back to the vendor due to damaged, expired or others

21.

What document required for disposable process?

a)

A. Return form

b)

Coupon

c)

Voucher

d)

Disposal form

22.

What document required for disposable process?

a)

A. Return form

b)

Coupon

c)

Voucher

d)

Disposal form

23.

What document required for disposable process?

a)

A. Return form

b)

Coupon

c)

Voucher

d)

Disposal form

24.

What is product specification?

4 lines