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WorksheetsTUV/VAS
Total questions: 10
Worksheet time: 6mins
Generic vouchers are type of vouchers that...
are sold at big retail stores ONLY
can be redeemed anywhere
all vouchers are generic
Which is the highest fixed voucher denomination for batch vouchers?
R2000
R1000
R9900
R10000
What details are required when escalating Boxer OR Pick'n Pay vouchers?
The ''PP' ref number
Voucher number
Voucher and date
Voucher pin
Which details are required when escalating Kazang Vouchers
Ref/Serial/Voucher number
Voucher pin
Voucher amount
The PP reference
What details are required when escalating HOLLYWOODBETS TOP UP VOUCHERS
Serial number
Reference number
Voucher pin
Branch& date of purchace
Where should you escalate flash voucher confirmations and validations?
flashsupport.co.za
bus-sys-support@flash.co.za
www.1foryou.com
Vassupport@hollywoodbets.net
1FORYOU voucher is available from and valid for...
R2 and valid for a year
R2 and valid for 3 years
R5 and valid for 3years
R5 and valid for a year
Select 3 online distributors from the list
Avo app
Shwi business
Nedbank money app
Hollywood branch
The voucher did not appear on SYX after it was confirmed as redeemed into a Hollywoodbets account by Flash...
Escalate to BET
Escalate back to distributor
Advise customer to purchase another
Manual credit the voucher
If a customer has purchased an invalid voucher through the Nedbank app, as an agent what should you do?
Escalate to VAS
Escalate to supervisors
Escalate to Nedbank
Advise the customer to escalate to Nedbank
