WorksheetsAECC 1 (G): Types of Communication_Revision Quiz!
Total questions: 30
Worksheet time: 15mins
The four elements of communication are:
Message, sender, receiver and feedback
Sender, message and receiver
Message, feedback, verbal and nonverbal
Books, television, computers and radio
Good listening skills include:
a message, a sender, and a reveiver.
labeling, cultural sensitivity, and talking slowly.
verbal message, written communication and a receiver
showing interst, hearing the message, and not interrupting
Written communication should have all EXCEPT the following:
Moderate speed of speech
Correct Grammer
Correct Punctuation
Correct Spelling
It is the type that flows from upper to lower positions, i.e., president to a manager or supervisor, a manager to an ordinary staff.
Up-ward communication
downward communication
Horizontal Communication
Crosswise approach
Which form of communication enables people at the same level within departments of the organisation to communicate with each other?
Vertical communication
Horizontal communication
Internal communication
External communication
What is interpersonal communication?
communication with oneself
one on one communication
small group communication
public speaking
It is communication between or among people having different linguistic, religious, ethnic, social, and professional backgrounds.
Intercultural communication
Organizational communication
Interpersonal
Intrapersonal
_____ communication can be defined as communication with one’s self, and that may include self-talk, acts of imagination and visualization, and even recall and memory
intrapersonal
interpersonal
mass
public
You meet with your group mates to talk about your project. What type of communication do you have?
Intrapersonal communication
Interpersonal communication
Small group communication
Public communication
This type of communication is when you talk to a large group of people, such as 500 in an audience.
Intrapersonal
Interpersonal
Small Group
Public Speaking
Knowing and understanding the tips to improve interpersonal communication skills is essential. Therefore, one should ............
be a good listener which is only an option.
know saying 'no' is better than saying 'yes' in explaining something.
know to be disrespectful is their choice.
be empathetic toward others.
The smoke signal is one of the oldest forms of ____________ communication.
long-distance
short-distance
Aural communication means:
(a)
When introducing yourself, you should use what form of touch?
A pat on the head
A controlling grip of the arm
A firm handshake
A pat on the back
It is the sharing of information between different individuals. It includes the sharing of ideas, concepts, imaginations, behaviors and written content.
Language
Communication
Language Learning
It is the use of words to share information with other people. It can therefore include both spoken and written communication.
Non-Verbal Communication
Verbal Communication
Visual Communication
It involves personal and ordinary conversations with friends, family members, or acquaintances about anything under the sun.
Informal Communication
Organizational Communication
Extended Communication
It is the transmission of messages or signals such as eye contact and gestures.
Extended
Non-Verbal
Intrapersonal
Type of Non-Verbal Communication means personal space.
Eye gaze
Proxemics
Paralanguage
Type of communication that uses visuals to convey information and/or messages. Ex. signs, symbols, imagery, maps, graphs, charts, diagrams.
Extended
Non-Verbal
Visual
Downward communication is when a subordinate communicates with his/her Manager
True
False
You should avoid this while communicating with others
Determine the Objective of your Communication
Be Passive Aggressive
Listen to Others
Ensure Your Message is Clear, Understandable
An important telephone etiquette is -
Keeping the caller on hold
Transferring the call without intimation
Putting the call on hold
Checking if it is a good time to speak at the start of the conversation
Ability to receive messages accurately in the communication process can improve our listening skills
TRUE
FALSE
She's using _______ to communicate
Sign language
Body language
Signs and placards
Hand gestures
One favored style of communication is:
Passive
Agressive
Assertive
Passive-aggressive
