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Unit 13: Phoning

Total questions: 25

Worksheet time: 18mins

Name
Class
Date
1.

I could not call the police because I did not have my _____ with me.

a)

telephone

b)

phone number

c)

mobile

d)

phone book

2.

What is the _____ for Hong Kong?

a)

dialling tone

b)

phone number

c)

ringtone

d)

dialling code

3.

The switchboard operator put the _____ through to the wrong department.

a)

caller

b)

ringer

c)

speaker

d)

talker

4.

This is a bad _____ I will ring off and call you back.

a)

wire

b)

line

c)

signal

d)

call

5.

Kate rushed to answer the phone, but it was just a _____.

a)

phone number

b)

bad connection

c)

bad number

d)

wrong number

6.

If you press this button, you should hear the _____ which means the phone is ready to use.

a)

dialling code

b)

dialling tone

c)

ringtone

d)

voicemail

7.

As soon as I answered the phone, the caller _____.

a)

hung off

b)

disconnected

c)

hung up

d)

cut off

8.

Joe received several _____ that evening from people who had seen his advertisement in the morning paper.

a)

rings

b)

letters

c)

phones

d)

calls

9.

I am sorry, Sue is not home yet. Can I take a _____?

a)

phone number

b)

message

c)

text

d)

note

10.

If the phone _____, do not answer it.

a)

rings

b)

sounds

c)

calls

d)

dials

11.

Is this a convenient moment to talk, or should I call back later?

a)

phone back

b)

ring up

c)

call up

d)

redial

12.

All our lines are busy. Please try again later.

a)

occupied

b)

active

c)

working

d)

engaged

13.

Sally hung up before I told her what time we were meeting.

a)

rang off

b)

rang up

c)

redialled

d)

engaged

14.

Tom sent his mother an SMS to tell her that he had arrived safely.

a)

an e-mail

b)

a text message

c)

a note

d)

a postcard

15.

Dial this number if you need any further help.

a)

Ring up

b)

Press

c)

Phone

d)

Call back

16.

Mr Smith wanted to renew the insurance on the family car. He phoned the insurance company and asked to be (a)   to the motor insurance department.

17.

"I am sorry, their line is engaged," said the switchboard operator. "Do you want to (a)   " "No, I will call back later," said Mr Smith.

18.

After ten minutes he tried again, and this time he was able to (a)   to the department he wanted.

19.

But halfway through the conversation he was (a)   . His dog had caught its foot in the wire and pulled it out of the socket.

20.

Mr Smith plugged it back in and (a)   , only to find that the line to the department he wanted was engaged again. This time he decided to hold. Eventually he was able to complete the task he had begun more than half an hour earlier, a simple task that should have taken five minutes at most.

21.

Jack was in the park with his grandmother, Mrs Watson. "I can hear music," she said. "Where is it coming from?" "It is the (a)   on my mobile phone," said Jack.

22.

Jack was in the park with his grandmother, Mrs Watson. "I can hear music," she said. "Where is it coming from?" "It is the ringtone on my (a)   ," said Jack.

23.

"Are you going to answer it?" asked Mrs Watson. "No," replied Jack. "Whoever it is can leave a message on my (a)   , and I will call them back later."

24.

Mrs Watson had never used a mobile phone, and was interested to know how it worked, so Jack took his out of his pocket to show her. "You use it just like an ordinary telephone," he said. "Bur you can make phone calls when you are out of the house, without having to look for a (a)   .

25.

And mobiles do other things. For example, I can write a (a)   or take a photograph and send it someone, and they can read what I have written or look at the picture on their phone."