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WorksheetsProcess Payments
Total questions: 12
Worksheet time: 8mins
Which of the following forms of payments are unauthorised?
Cash
Torn cheque
Vouchers
Token
When there is a float shortage, you must...
Take cash from your own wallet
Take out cash from another cash register
Inform the duty manager immediately
Provide two suggestions on how to secure a payment point
(a)
True/false: Never say NO upfront to a customer, rather make an effort to satisfy his/her needs
True
False
A (a) is a written instruction by the owner of the cheque account (drawer) to a bank (drawee) to pay a specified amount to a payee (beneficiary)
True or false: It is not required to check your float at the end of your shift.
True
False
(a) is small denominations of cash kept in the till or cash register that will enable the operator to give the difference between the amount due and the amount received.
What should you do at the end of your shift?
Greet everyone
Report to your manager
Sign off
Remove all cash, credit cards and vouchers from the till
When there is a error in the transaction when a customer makes a payment.............
the transaction should be voided
you should be discreet
Report to your colleague
True or false: If a customer's credit card has expired, it is still fine to process the payment
True
False
Which feature below is NOT part of the 8 features that makes the tourism product unique?
Owners
Intangibility
Uniqueness
Complementary
A financial method of payment offered by banks to their clients that allows the account holder to purchase goods and services from any third party to an agreed amount.
Debit card
Travellers' cheque
Credit card
Transaction
