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WorksheetsMobile Device
Total questions: 20
Worksheet time: 10mins
Kamal would like to purchase a wearable device that allows him to make phone calls and send text messages.
Which type of wearable device should Kamal purchase?
Fitness Monitor
E-reader
Smart Watch
AR Headset
What smartphone feature allows a user to turn her phone to change from portrait view to landscape view when she is watching a video?
Wi Fi Connection
Accelerometer
Internet Browser
GPS
Hairie just bought a used iPad from a friend who had lost the charging cable. Hairie notices that the cable is like the charging cable for his Android smartphone, though it is not quite the same.
What type of cable will Hairie need to purchase to replace the iPad’s charger cable?
Lightning
Micro Usb
USB A
Mini HDMI
Kughn is planning a camping trip and wants to be able to listen to music at the campsite. Kughn currently has a smartphone but does not like the sound coming from the speakers.
What will help Kughn improve the sound coming from his smartphone’s speakers while he is at the campsite?
Tether to his laptop.
Create a hot spot.
Connect to a Bluetooth speaker.
Use his smartphone speakers; this is the only way Derek can listen to music on his smartphone.
Akash is driving a car with his family onboard. His children are sitting on the backseat. They have a tablet and want to watch a video on the Internet.
What can Akash do that will allow the children to watch a video on the Internet while in the car?
Tether his phone to the tablet.
Enable wireless sharing.
Set the tablet to airplane mode.
Enable a hotspot on his smartphone.
Amy recently issued new mobile phones to the marketing team at his company. Each phone can transmit encrypted information for payments made at a retail checkout counter. The technology also allows the marketing team to share data quickly.
What technology is set up on the marketing team’s phones?
NFC
Bluetooth
Hotspot
Tethering
Farook is in a meeting with an important client and wants to know how he can keep his smartphone from interrupting the meeting. He does not want to receive notifications, emails, text messages, or phone calls, but would like to leave his phone on so that he can take notes on the phone.
What setting can Farook use on his phone to make sure he is not interrupted during the meeting?
Silent mode.
Airplane mode.
Vibrate mode.
No setting will prevent interruptions while he is in the meeting.
Banu recently purchased a new Android smartphone. While purchasing the phone, Banu was told that she would need to set up a new email account for the phone.
Which commercial email provider should Banu use for her new Android phone?
Gmail
Microsoft Exchange Online
iCloud
Yahoo! Mail
Ikhwan wants to sync his Android phone to back up his pictures. However, he does not want to sync his data files.
How can Ikhwan select what to synchronize from his phone to Google storage?
Sync App
Connection
Device Maintenance
Setting App
Aiman must choose which type of smart speaker to use in his home. He asked you to help him decide which one will best suit his needs. He wants it to be connected to his Google account.
Which smart speaker would you recommend?
Echo
Cortana
Home
Homepod
Your company wants to use an IoT device but wants to make sure it does not interfere with other RF devices that use the 2.4 GHz RF band. The company also wants the device to be at least 50 meters away from the base station.
What type of device should the company purchase?
Z-Wave
Zigbee
Bluetooth
NFC
Naz recently purchased a new iPad. He needs guidance on setting it up and wants to find documentation to help with the setup.
Where can Naz find detailed steps on how to connect to a network, configure email, update the OS, sync, and back up settings and data, as well as what to do when things go wrong with his iPad or an iPhone?
Troubleshooting FAQs
Settings on device
User guide for the device
The Apple store
Hafiz likes to use his smartphone in his car. He uses it as a navigation device and connects it via Bluetooth to listen to music. He has purchased accessories that allow him to see his smartphone while he is driving. On a very cold day, and after driving for several minutes, Hafiz receives a warning from his smartphone that it is overheating and needs to shut down. When he touches his smartphone, it is hot.
What might cause Hafiz ’s smartphone to overheat?
The smartphone is located too close to the car’s heat vent.
Bluetooth receiver is causing the smartphone to overheat.
The screen has been active too long.
The GPS receiver is causing the smartphone to overheat.
Loshana has an iPod that she has not used for six months. She wants to move the music and pictures from the iPod to her new iPhone. She tries to access the iPod using her four-digit code, but the passcode does not work. She tries to use two other codes, but neither work. Obviously, Loshana does not remember the passcode.
What solution does Apple provide that will help Loshana recover the passcode for her iOS device?
Go to iTunes and reset the password.
Call Apple support to reset the password.
Reset the device and restore the data from iCloud or iTunes.
Answer the two security questions when asked by Siri.
A manager in your company wants to standardize all mobile device applications across different operating systems. Some users have Android mobile devices, some users have iOS devices, and some users have Windows Mobile devices.
How can you best answer the manager in regard to his request?
The manager must settle on using a single mobile operating system.
All mobile apps will run on all mobile operating systems.
No apps will run on all operating systems.
Some apps will work on different OS platforms, but many will not.
A mobile device user has entered her user ID and password to access an online account. The user immediately receives a text message with a unique PIN that must be entered before she is granted access to the account.
Which of the following describes the security method being used?
Multifactor authentication
Biometric authentication
Fingerprint unlock
Full device encryption
A smartphone user entered an incorrect passcode on his phone several times in a row, which locked the device.
Which of the following steps should the user take first?
Turn off multifactor authentication
Wait a few minutes for the phone to automatically unlock
Disable full device encryption.
Perform a reset on the device.
You want a method of authentication for company-owned mobile devices in which users are required to use two-step authentication.
Which of the following will best assist you in meeting this requirement?
Locator applications
Failed login attempts
Untrusted sources
Authenticator apps
Which of the following symptoms is most likely related to leaked personal files/data on a mobile device?
Dim display
Touch screen nonresponsive
Data transmission over limit
Frozen system
A user is experiencing problems connecting to a SOHO Wi-Fi network via her mobile device.
Which of the following is the first step a technician should take in resolving this issue?
Determine if any other devices are experiencing the same issue.
Back up the data on the device and perform a factory reset
Reset the network settings on the mobile device
Reset the network settings on the wireless router.
