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WorksheetsEmail Etiquette 101 Review Quiz
Total questions: 42
Worksheet time: 21mins
To: Santa Clause
Greeting
Closing
Recipient
Sender
Recipient
Sender
Blind Carbon Copy
Carbon Copy
Recipient
Sender
Blind Carbon Copy
Carbon Copy
Recipient
Sender
Blind Carbon Copy
Carbon Copy
What three things should be in the subject line of an email?
First and Last Name;
Class Period;
Teacher's Name
First and Last Name;
Class Period;
Subject
Last Name;
Class Period;
Teacher's Name
First Name;
Class Period;
Date
Subject: Shelly Nelson; English I 4th Period; Question about Expository Essay
Salutation/ Greeting
Body/Message
Closing/
Signature Block
Subject Line
Hey! What's Up Bro?
Low Register
Greeting
High Register Greeting
Low Register Closing
High Register Closing
Good Morning Coach Dawson,
Low Register Greeting
High Register Greeting
Low Register
Closing
High Register Closing
Good Afternoon Mrs. Wilde,
Salutation
Closing
Subject Line
Recipient
Thank you for your email. I would love to help you on this assignment. Please come by during my conference period or activity period. I look forward to working with you.
Subject line
Greeting
Body
Closing
Another name for the body of an email is
Greeting
Signature Block
Message
Recipient
See you around,
Can Man
Low Register
Greeting
High Register
Greeting
Low Register
Closing
High Register
Closing
Respectfully,
Chase Nunez
Low Register Greeting
High Register
Greeting
Low Register
Closing
High Register
Closing
Sincerely,
Jane Doe
Greeting
Subject Line
Body
Closing
Another name for the closing of an email
Salutation
Message
Signature Block
Blind Carbon Copy
True or False: Email addresses in the Blind Carbon Copy Can be seen by the recipient.
True
False
True or False: Email address(es) in the Carbon Copy are not the main recipient but the conversation will be shared with them.
True
False
True or False: One should avoid exclamation points in a professional email because they are informal
True
False
True or False: The style and tone of an email stays consistent regardless of the person one is writing to.
True
False
True or False: blondeshavemorefun@123.net is a professional email address.
True
False
True or False: nancy.williams@wtx.net is a professional email address.
True
False
True or False: Bright Colors and Highlighting behind text should be avoided because it makes the email hard to read.
True
False
True or False: ALL CAPS should be avoided in emails because it sounds like you are shouting at your audience.
True
False
True or False: One should avoid sarcasm because it is difficult to decipher tone in emails.
True
False
True or False: Emojis are Professional.
True
False
True or False: One should email while they are angry because the details are the clearest.
True
False
I got home late from a football game and it was not possible to study for your email etiquette test. I should get to retest.
What is wrong with this message?
Be clear and mention specifics.
Be concise.
Avoid blaming and excuses. Take responsibility.
Proofread
Mrs. Nelson, this is my fifth email today. Why are you ignoring me? I need your help. You need to give me extra credit.
What is wrong with this message?
Avoid the word "You"
All of these.
Allow at least 24 hours for response.
Don't email asking for extra credit.
I need you to explain this paper you gave us.
What is wrong with this message?
Be clear and mention specifics.
Be concise.
Avoid using ALL CAPS.
Don't email when angry.
True or False: "You" should be used as much as possible in your emails so the person feels important.
True
False
True or False: Asking for extra credit in an email is acceptable.
True
False
True or False: First and last names should be included in the signature block.
True
False
True or False: Proofreading your emails before you send them makes you look intelligent and professional
True
False
True or False: An email with only complaints and requests make one look narcissistic.
True
False
Acceptable response time for an email
12 hours
36 hours
24 hours
48 hours
True or False: Using ASAP is completely acceptable in emails because it shows urgency.
True
False
True or False: Use bullets to organize your message if sending a lengthy email.
True
False
True or False: The way you email reflects on who you are as a person.
True
False
True or False: You use low register when emailing a friend or family member.
True
False
True or False: You use high register when emailing your boss or your teacher.
True
False
True or False: Misspelling the recipients name in the greeting makes you look lazy.
True
False
True or False: The font of the email really doesn't matter, but the color of the font does.
True
False
