WorksheetsBusiness Management II - Objective 1.01-1.02
Total questions: 15
Worksheet time: 8mins
What are the three primary characteristics of an effective control system in a business?
relevant, intangible, and rigid
rigid, economical, and reactionary
suitable, understandable, and timely
responsive, economical , and transferable
The primary way that managers control employees is by:
interacting with customers to see how employees are doing.
controlling the level of work-life balance that employees enjoy.
monitoring how the company's public relations team is performing.
making sure employees are doing what they are supposed to be doing.
When managers control their businesses' finances, their primary goal is to ensure that:
money is being set aside for community outreach programs.
the organization is spending more money than it is taking in.
the company is using its funds wisely, while earning as much as it can.
employees are taking full advantage of the company's financial savings benefits.
Introducing a product to a limited group of customers to see what its acceptance will be is what type of control?
marketing
technology
human resources
production of goods
Which presents serious security risks that managers must monitor and control?
marketing
employees
technology
production of goods
employees self-reporting, automatic data collection and analysis, and meetings are all methods that managers can use to:
take corrective action
set standards of excellence
compare performance with standards
measure the organization's performance
Tom needs Allison to provide a status report so he can review inventory levels. After Tom reviews the inventory report, he must tell Kayla which items the business needs so she can contact the appropriate vendors to order stock. To achieve the business's goal of maintaining adequate inventory levels, each employee must perform his/her tasks in a/an:
flexible order
reverse order
informal order
sequential order
Before Bob can pay the business's bills, he checks with Ingrid to verify that accounts receivable are coming in and that there is enough cash in the checking account to cover the expenses. This is an example of coworkers who are:
setting priorities
expressing opinions
managing their time
coordinating their work efforts
Melanie's supervisor made changes in some of Melanie's tasks so that she could finish them more easily. The technique the supervisor used is:
flextime
job orientation
mass production
job simplification
When assisting employees with prioritizing work responsibilities, it is often helpful to:
question the applicants
talk with the employees
interview the executives
meet with industry experts
One way for businesses to help employees prioritize their work responsibilities is by conducting a/an:
job analysis
internal review
personnel audit
corporate study
A business employee is assigned to handle all incoming phone orders. This specific assignment is considered to be specialization by:
task
trade
profession
stage of production
An important aspect of managing work commitments is:
planning ahead
organizing others' activities
focusing on unimportant details
scheduling activities close together
An effective way to prioritize work is to categorize tasks in:
alphabetical order
order of importance
numerical sequence
relation to enjoyment level
Which activity should be an employee's top priority?
preparing a purchase order that needs to be faxed to the vendor in two days
making reservations at a local restaurant for a business luncheon that will be held in two months.
completing a status report that takes 45 minutes to prepare for a meeting that will occur in an hour
photocopying a three-page document for a meeting with a customer that is scheduled to occur five hours from now
