I'm going to go to Zurich (a)   27th September.

I'm going to (a)   you about my daily routines. (anlatmak)

I reply to messages (a)   our customers have sent.

We (a)   a training about this new software. (kurs aldık)

(a)   of sending mails to the Headquarters, we use a new software. (-nın yerine)

When our customers (a)   some products, we store them in a place like a warehouse. (iade etmek)

Our orders are sent from Germany (a)   Turkey. (Türkiye'ye)

We send parcels (a)   our customers.

(a)   I said before, ... (Daha önce söylediğim gibi...)

When our customers return items, we (a)   them in the office. (paketleriz)

Upon getting a returned item, we check (a)   it is in the list. (-ıp ıpmadığını)

We have an important meeting once (a)   two months.

We analyse the products (a)   our customers returned.

(a)   of the time, our customers don't return items. (Çoğu zaman)

When we get a new order, we check our list, and if that item is (a)   our list, we sent directly from our office to the customer.

We (a)   have a lot of items in our office. (zaten)