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Email Review

Total questions: 20

Worksheet time: 11mins

Name
Class
Date
1.

You are writing an email to your female teacher, but you aren't sure if she's married. How should you address her?

a)

Mrs.

b)

Miss

c)

Ms.

d)

Professor

2.

Which of the following words should be used to describe the SUBJECT of your email? (Select all that apply)

a)

long

b)

concise

c)

specific

d)

short

3.

You are writing an email to your teacher who has taught you for three months. Should you introduce yourself in your email?

a)

Yes

b)

No

4.

You are writing an email to a state senator whom you haven't met. Should you introduce yourself in your email?

a)

Yes

b)

No

5.

Which of the following should be included in the BODY of an email? (Select all that apply)

a)

specific information

b)

unnecessary information

c)

concise information

6.

How long should you wait for a response before emailing again?

a)

2 hours

b)

3 days

c)

24 hours

d)

1 week

7.

The part of the email that contains all the details is the:

a)

Subject line

b)

Salutation

c)

Valediction

d)

Body

8.

What can the sender improve (select all that apply)?

a)

Missing salutation

b)

Missing greeting

c)

Unprofessional sender email address

d)

The entire email is in the subject line

9.

How many words should the subject include?

a)

1-3 words

b)

1-3 sentences

c)

No words

d)

Always your first and last name

10.

What can the sender improve?

a)

Missing greeting

b)

Wrong use of the CC Field

c)

Missing salutation

d)

Missing signature

11.

What can the sender improve?

a)

Wrong use of TO field

b)

Wrong use of BCC field

c)

Unprofessional sender email address

d)

Missing subject line

12.

What can the sender improve (select all that apply)?

a)

Subject line too long

b)

Not edited for capitalization or punctuation

c)

Missing greeting

d)

Missing salutation

13.
What’s the most important thing I should include with every email?
a)

A specific, well thought out subject line

b)
A professional greeting & proper closing including my name
c)
Correctly structured sentences, proper grammar & punctuation
d)
All of the answers are correct
14.
Which is something you should do when creating a "Subject" for an email?
a)

Leave it blank

b)
Just say "Hi" or "Hey"
c)

Be brief and to-the-point

d)

Explain as much info in the subject as you can

15.
You should _________ your emails before sending.  Once they are sent you cannot get them back.
a)

Return

b)

Reply

c)

Proofread

d)

Delete

16.
Typing emails in ALL CAPS is the same as what? 
a)

Messaging

b)

Browsing

c)

Shouting

d)

Making a point

17.

All incoming emails are found under which label?

a)
Mail
b)
Incoming
c)
Inbox
d)
Mailbox
18.

We want to be polite in email.

So, we should make ___________ not demands.

a)

Requests

b)

Commands

c)

Pleas

d)

Phone calls

19.

Which of the following is an example of an appropriate greeting?

a)

Yo

b)

Hello

c)

What up

d)

Sincerely

20.

Which of the following is an example of an appropriate salutation?

a)

Love

b)

Kind regards

c)

Hi there

d)

Kisses and hugs